Archived Team Lead interview coming up!

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Survey Queen

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Hi everyone! As in the title I will be going through the TL interview process. I have tremendous support at my store but would like to reach out to thus wonderful community.

They want me to Zero in on the Stores focus

Instocks

Vibe

2% comp.

any pointers or insight from some of you that have gone through this would be amazing!

Thank you in advance for the help and advice.
 
Hardlinesmaster said:
Welcome! We have several threads that can assist you on tl info/interview. Are you external hire or tm?
This link may help you:
http://www.thebreakroom.org/index.php?threads/team-lead-interview-tips.9030/#post-138485
Click to expand...

Thanks for your response! I read the link you offered and Im sure I will reread it a hundred times before I start the process.

I am a TM that is Champion trained. Meaning Ive worked every area in the store and gone through training process. They were going to have me do receiving and I was traines and excelling in the position but when they realised the Vibe scores dropping they brought me back up to the front end. Since my return in the last few weeks our scores have doubled bringing us back in to the green and steadily coasting to a higher year to date score.

The downside to going through the interview process is Ive been with he company less then a year and I am still trying to figure out the lingo lol
 
Also, be ready for the "Give me a time" questions. Provide examples when you've given a guest an experience that was amazing, or a time when you had a deadline to meet, and how you handled the situation. Things of that nature. Good luck!
 
Survey Queen said:
Hardlinesmaster said:
Welcome! We have several threads that can assist you on tl info/interview. Are you external hire or tm?
This link may help you:
http://www.thebreakroom.org/index.php?threads/team-lead-interview-tips.9030/#post-138485
Click to expand...

Thanks for your response! I read the link you offered and Im sure I will reread it a hundred times before I start the process.

I am a TM that is Champion trained. Meaning Ive worked every area in the store and gone through training process. They were going to have me do receiving and I was traines and excelling in the position but when they realised the Vibe scores dropping they brought me back up to the front end. Since my return in the last few weeks our scores have doubled bringing us back in to the green and steadily coasting to a higher year to date score.

The downside to going through the interview process is Ive been with he company less then a year and I am still trying to figure out the lingo lol
Click to expand...

If you have time just search the "leadership expectations" on workbench and print out the packet, its all the lingo you will need :)
 
Instocks and Vibe will prob be the easiest to answer questions about.

Instocks- Talk about how you make sure go-backs are sorted correctly for when the salesfloor team restocks the floor so that instocks are scanned effectively. When the go-backs are stocked quickly you save time on salesfloor, instocks, and logistics because instocks are not wasting time scanning more empty or lows and the salesfloor is have less research to push, backroom can focus on pulling that are actually out.
Vibe- BS about vibe. super easy to do
 
Learn the Leadership Expectations and use the vocabulary constantly. Every question they give you will focus on some type of Leadership Expectation, and you should have a answer for every situation. Example, you may be asked "Tell me about a time where you had to train or correct another team member on a process"...which is related to Managing Talent or Demonstrating Courage. Bonus points if you start off your answer with "I utilized my strength, Driving for Results, by ensuring that..." or "Knowing my opportunity was Managing Talent, I...." etc etc etc
 
With the vibe portion: know your top and bottom departments scores> the goal plan and action plan for those areas. How everyone effects those scores, how we are building the culture too.
In knowing all that will help you plug it into situation answers to some of the questions. Every interview I've ever had, the person will of course ask what's on the sheet but some have just opened up the dialogue to see what you know and how you're helping to drive the store.
Make sense?
 
Here was my process for TL interview prep:
  1. I came up with 5-10 situations/moments I was proud of. It was a combination of retail, target, non-target, school, volunteer leadership, etc. and summarized them in a notebook. In the summaries, include a brief description of the event, what YOU (not "we") personally did in response, and what the result was.
  2. Those 5-10 proud moments are going to be your go-to interview answers. Review and tweak them with an ETL or STL you have a good relationship with.
  3. Print off the Leadership Expectations (or the Leadership Expectations One-Pager if you just want a summary) and start matching leadership expectations up with your 5-10 proud moments. Ideally, you'd be able to put 2 or 3 leadership expectations with EACH of your situations.
    • Tip: When doing this, look at all of your proud moments from different viewpoints and perspectives. One of my examples was fixing a broken store process... I saw this as a form of thought-leadership because I found a creative solution to a problem, BUT I ended up spinning it and using it as an example of "demonstrating courage" because I challenged my superiors on a broken process, and gave them a solution to fix it. You can use one example to fit MANY leadership expectations and interview questions based on how you tell the story and what parts of it you emphasize.
  4. Here's the nitty-gritty. Rehearse your answers, ask your ETL_HR (or SOME etl) to do a mock interview or two.
  5. Create a short introduction. Your DTL is going to say something along the lines of "So tell me about yourself." Tell them about: Your time with target, a little bit about yourself, and your long-term career goals. You can also include a short summary of any previous experience if it relates to team leadership/retail management.
  6. Good luck :)
 
Thank you everyone for the pointers! My last interview is next week.

If I could just battle these nerves lol
 
paidtosmile said:
Here was my process for TL interview prep:
  1. I came up with 5-10 situations/moments I was proud of. It was a combination of retail, target, non-target, school, volunteer leadership, etc. and summarized them in a notebook. In the summaries, include a brief description of the event, what YOU (not "we") personally did in response, and what the result was.
  2. Those 5-10 proud moments are going to be your go-to interview answers. Review and tweak them with an ETL or STL you have a good relationship with.
  3. Print off the Leadership Expectations (or the Leadership Expectations One-Pager if you just want a summary) and start matching leadership expectations up with your 5-10 proud moments. Ideally, you'd be able to put 2 or 3 leadership expectations with EACH of your situations.
    • Tip: When doing this, look at all of your proud moments from different viewpoints and perspectives. One of my examples was fixing a broken store process... I saw this as a form of thought-leadership because I found a creative solution to a problem, BUT I ended up spinning it and using it as an example of "demonstrating courage" because I challenged my superiors on a broken process, and gave them a solution to fix it. You can use one example to fit MANY leadership expectations and interview questions based on how you tell the story and what parts of it you emphasize.
  4. Here's the nitty-gritty. Rehearse your answers, ask your ETL_HR (or SOME etl) to do a mock interview or two.
  5. Create a short introduction. Your DTL is going to say something along the lines of "So tell me about yourself." Tell them about: Your time with target, a little bit about yourself, and your long-term career goals. You can also include a short summary of any previous experience if it relates to team leadership/retail management.
  6. Good luck :)
Click to expand...

Awesome Awesome Awesome thank you.
 
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