Archived The Big & Dandy Backroom thread!

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I think yesterday was the worst day I ever had in the backroom.

I walked in at 1:30 p.m. to CAFs rolling over and our pulls person calling in. We were out of carts so I was finding carts of backstock and throwing pulls on them and sending them on the line. The store was extremely busy and we easily shattered our sales goal by mid-late afternoon.

While pulling batteries for the CAFs, I injured my lower back. It became painful to walk & stand. I had to hang around the TSC for an hour to file an incident report and take a breather. The 5 pm CAFs drop during this time. They are 3 1/2 hours. The only other person in the backroom had to go on lunch so we now only have 1 person pulling the CAFs.

I get back to the backroom nearing 7 p.m., there are still CAFs in the gun. They roll over into the 7's. The 7PM CAFs get done a hair after 8. The CAFs rolled over every hour except noon.

I was the scheduled closer and despite my injured back, I tried to complete my shift as best I could. I left one hour early though. Thankfully the truck got canceled so I didn't have to set the line. I ended up pulling one POG, and doing cardboard the rest of the night, ignoring the 14 research and 17 EXFs sitting there. When I left, there were still about 14 pulls on the line.

On the bright side, all the Flex fulfillments I did were on time. :)
 
Stuff We All Dislike Doing

Thanks. There is a fine line between convenience and laziness with abbreviations... At least regular ones flow with sentences: "I'm leaving so I'll ttyl (talk to you later)

Does anyone SWADD back to school?

Does anyone stuff we all dislike doing back to school?

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Let's say, theoretically, a TM has 300 baffles and 25k pulls at this time of year, averaging between 15-20 baffles per week. How long before you performance this TM out?
 
So he pulls about 735 batches a week with 15-20 baffles? That is quite a lot. Have you talked to him about it?
 
I get 5-20 errors a week with 1500-2000 pulls. I try to keep my errors under 5 but it's really hard when your always busy.
 
This person doesn't care. Neither do his/her leads.

Through the first 6 months I had about 20ish errors with 25k pulls and I thought my error count was too high. I cannot fathom why people think anything over 2 errors a week is okay.
 
Isn't there room for false positives in that program anyway. Say I correctly locu/update a location but someone places an item in behind me. When someone scans said item during a Caf you get dinged, correct? Same for m-delete. I've personally experienced this one: gstm/gstl/sftm doesn't want to wait for a brtm to pull an item so they remove without subtracting it (or telling us). If that location was recently locu/updated that brtm gets dinged the next time a batched is pulled there. In a store like mine where a strong majority of overnight/dayside don't care about anything and are poorly trained it's bound to happened.

I talked to a new overnight brtl and was told straight forward he didn't know what he was doing and apologized for not knowing some things. Asked him why his team left a price change batch undone, said it was big. I checked my progress and told him it was 100+ dpcis. He didn't know what that was. On that note shortly after I transferred here my TL asked if I knew where to find the br detail report. She didn't know. I told her yes and she's excited then asks if I can give it to a log etl. When asked why he can't do it himself she says he doesn't know where to find it...

I've been a tl at a previous store but returned to brtm because I felt useless. I wasn't shown how to fully execute my role. I'm being considered for tl again here but talking to this guy has made me reconsider.
 
I wonder if the system reassigns errors after they've been corrected? If I LOCU (properly) and someone goes to pull and m-deletes an item that's there, I should get an LOCU error. But if someone updates the location again or scans the missed item, I don't get that error back, do I?
 
I wonder if the system reassigns errors after they've been corrected? If I LOCU (properly) and someone goes to pull and m-deletes an item that's there, I should get an LOCU error. But if someone updates the location again or scans the missed item, I don't get that error back, do I?

I don't know.

Ladership don't share pertinent info on the guise of wanting good numbers yet don't hold people accountable (referring to my store in particular). Some many repeat offenders that slack off and always call out yet they stay. On the flip side high turn over isn't good for team morale and frequent re-training hurts productivity... I give up.
 
I wonder if the system reassigns errors after they've been corrected? If I LOCU (properly) and someone goes to pull and m-deletes an item that's there, I should get an LOCU error. But if someone updates the location again or scans the missed item, I don't get that error back, do I?
I don't think you would get an error in this circumstance. The only way LOCU errors occur is if you miss stowing something after you LOCU a spot.
 
I need answers. How bad is price change going to be for Tuesday, Wednesday, and Thursday nights? I heard Tuesday night price change is going to be horrible this week.
 
I've been getting a few LOCU errors and I'm not backroom at the moment. I have been updating some backroom aisles but I always flip to STO to re-stow items instead of using LOCU. Doesn't that mean that either I missed something re-stowing or someone didn't scan all the items in the location causing me to get a baffle?
 
I need answers. How bad is price change going to be for Tuesday, Wednesday, and Thursday nights? I heard Tuesday night price change is going to be horrible this week.

None of us can tell you that. It depends on factors like how well your instocks/sales floor team has been keeping up with PTMs and how much discontinued product got pushed to your store by the DC.
 
I've been getting a few LOCU errors and I'm not backroom at the moment. I have been updating some backroom aisles but I always flip to STO to re-stow items instead of using LOCU. Doesn't that mean that either I missed something re-stowing or someone didn't scan all the items in the location causing me to get a baffle?

I would think so.
 
I've always wondered, how are baffles even found/recorded? Do they just show up when someone is scanning through a location for a batch and scans something that isn't STOed in that location?
 
I've always wondered, how are baffles even found/recorded? Do they just show up when someone is scanning through a location for a batch and scans something that isn't STOed in that location?
That's exactly how they're found

I've been getting a few LOCU errors and I'm not backroom at the moment. I have been updating some backroom aisles but I always flip to STO to re-stow items instead of using LOCU. Doesn't that mean that either I missed something re-stowing or someone didn't scan all the items in the location causing me to get a baffle?
If you're getting LOCU errors, it's likely you missed something while scanning (look a likes/different flavors are a bitch). If someone had m-deleted, then they would have gotten a ding.
 
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