Here are some phone tips that I use almost every shift I have.
How to get the right departments on your phone
If the phone app is open in the background close it
Open MyDay and let it completely load
Open the phone app and sign into it
2(1)8X (0-5) to transfer
2(2)8X to receive
Call...
Simple. No images or non target links sent to or from us. It would be automated for simple tasks.
An option to text the store about an item would be available in the Target App. It would just send the DPCI and answer if we have any in stock. If we have a low amount it would then ask if you want...
If phone calls become a metric it can't fall under S&E. It needs to be by the option you have to dial except for CVS. They also need all the shortcode numbers, like 701 for CSC and 702 for HROC programmed into the contacts of the desk and MyDevice phones
Things that would make the POS better
Ability to see what 5% off the total would be (because certain items don't count and it's faster than doing math)
Ability to see everything scanned on the card reader or each register gets have the two-line display
Ability to somehow get a debit Circle...
Did they check in ALL vendors? My store has a few that aren't market related that come in. Would a GM/SS TM have to check them in or did it HAVE to be a F&B TM?