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There is a guest at my store that I have had to deal with multiple times. She countinously returns baby items that she purchased online using either her card, a receipt, or her ID. A lot of the time the items don't have packaging unless they are really expensive. When the items are expensive her...

It drives me crazy when "guests" use coupons that don't exactly match their items and then turn around and make a profit on it. It seemed like there was a never ending stream of people using razor, toothbrush, and Nicorette coupons tonight and I'm still fuming. The only postitive from tonight...

So today I was opening GSA and about 2 hours into my shift my store's HR team member signed a new TM up for a redcard. I then jokingly said to her something along the lines of, "I don't think I should call this one out, it's kind of cheating getting a team member to sign up." I then proceeded to...