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For us, we have a TL meeting where the team leads and a few ETL's go down the list of team members A-Z and give them an overall score (5, 4, 3, 2, 1... or O, EX, E, IE, U) which then gets submitted by the ETL's. Then they take it from there and bump TM's down when we're inevitably over our...

I consistently observe people who aren't meeting expectations. I will take 20-30 minutes to observe them ringing, sometimes I'm more subtle than others. In that time, I'll count the number of guests they helped versus the number of times they've mentioned the REDcard. Say in 20 minutes, you had...

The person who added you into the schedule probably just typed in your shift quickly, and didn't assign a work center. When they don't assign a work center, myTime defaults to having you within your home work center. So the person who added you into the schedule probably forgot to schedule you...

We're still stuck with doing them, unfortunately. It's a quick meeting with your TL towards the end of your 90 day probationary/learning period where we'll go over what you're doing well, what we think you need to focus on, and then we'll give you the opportunity to ask us any questions you may...

They do! I'm not totally sure how the breakout works, but there is one! haha

We have 3 hardlines + electronics; it's kind of nice but I never have any idea who to go to for certain sales floor things because of it lol

We do :)

EXACTLY. We go balls out in the stores every year with payroll and staffing to ensure we're prepared for black Friday... Online should be the same way; especially now that brick-and-mortar stores are losing a lot of ground to online shopping.

We always give our cashiers a little speech right before open, which is when we go over the "no price match" and whatnot. Otherwise this is what a typical pre black friday night looks like for us: -Overstock EVERYTHING. Pull a good team member and give them a list of everything to stock. Check...

We had one like that for a little while. The LOD or I would always guest service the ABSOLUTE SH** out of him. Like, from the 20 minute mark if we knew he was still in the store. We'd zone endcaps near him or the aisle he's in, feet away from him, ask him if he's finding his final selections...

We've had a senior with a sibling TM. If there's ever a conflict of interest the TLOD or myself will have the discussion with the team member rather than the LOD. So even when the srTL is lod, there's pretty much always one other TL in the store who can manage his performance

When I close GSTL I make sure to keep an eye on the traffic coming in and going out after we slow down (about 30 min before close), I also made accompanying walkie announcements and asked team members to remind guests we are closing. That way I have an idea of who's coming in late at night and...

Do any of you know if team leads would be bumped up $1 as well?

I was able to make closing announcements from checklane phones at my first target, but i can't do it from checklane phones at my current store.

If you look at the paygrade scale for getting promoted and reverse that, you should see how much money you'd lose for stepping down. I don't have exact numbers for any of that but the store paygrade thread is here: https://www.thebreakroom.org/threads/store-paygrades.177/

Look into bank teller positions. Entry level tellers often make more than experienced GSA's, along with paid holidays off and the majority of weekends off depending on the company/branch.

Let us know what you find!

No problem! I'm not sure whether they use your card number AS your identifier, or just use it to link your purchase TO a separate identifier they use.... Personally I find them super annoying. My cashiers can't start their next transaction until the coupon printer is finished printing for their...

Yes. They store some type of consumer identifier and use it to print out coupons tailored to you. So, instead of getting random coupons for things you'd never buy, they can hopefully print off something that's relevant to you and will bring you back in.

It should be doable without a problem.... I would STRONGLY SUGGEST transferring to a different department, though. If you "step down" but still stay up front, I can guarantee you're basically going to get slammed with the same responsibilities you had when you were a GSA.