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To that guest: Did you really think you needed my advice on whether to get a cart or a basket? It obviously depends on what you wanted to buy, and I can't tell what you were interested in buying. I'm glad that it wasn't something annoying that you did, but I thought it was funny and I wanted to...

To the ETL-HR: I appreciate the fact that you support Guest Services and help with Order Pick-ups when the line is really long. The last ETL-HR mostly stayed in her office because I guess she was worn out and about to retire.

It definitely seems like the same is happening at my store but it's to the point where it's almost hysterical of HR because they call me in or ask me to extend knowing that I will have to cut hours from another day in order to remain under 40 hours. I don't mean to sound like I'm blaming them...

To the SD: I don't agree with your policy of prioritizing order pick-ups at guest services, especially when there is only one team member there due to call-outs. The guests that were waiting for returns flipped out and it caused a small argument between the SETL and the next guest in line. I...

To the one drive-up guest: I'm so sorry that I gave your curtains to another guest by accident. I appreciate the fact that you were understanding and accepted the cash back for the mix-up.

To the former team lead: I won't miss you when you go back to the store you had transferred to. A lot of team members including myself complained about the way you treated us while you were covering for the ETL-SE and how harsh you were. Edit: I thought that the team lead I mentioned was...

To the flex team member: I know it's likely that you're in a rush, but please don't leave a large bag open with lots of items in it! I had to check the items that were on the floor near the bag since I figured they were part of that order and if I hadn't noticed that, the guest wouldn't have...

To the ETL-AP: Why would you take the cart attendant (or should I say Front of Store attendant) keys without telling the ETL-SE, SETL or anyone else in leadership? I was blamed for "losing" the keys when I was certain that I put them back where the keys are stored on Saturday night. Just very...

I actually spoke to my ETL-AP about putting signs up for the baby formula limits but she doesn't want to do it. When another AP team member heard about it, he implied it was because stopping guests buying more than four baby formula counts as a case. Ugh, it seems counter-intuitive since it will...

It could be that as well. I've seen signs on the floor limiting hand sanitizer or wipes (that could be taken down since we now have more than enough wipes and hand sanitizer compared to the beginning of the pandemic) so I'm just wondering why no one has thought to put up a sign regarding baby...

That's a good point. The sign should acknowledge that guests using WIC are able to buy up to what their check allows them to buy but for any other guests, the limit is 4. I'm guessing that most stores have issues with resellers buying baby formula and making a profit, which is why AP wants us to...

To anyone in leadership (STL, ETL-SE, ETL-AP, etc.): Is there anyway that someone can put up a sign near the baby formula stating that the limit is 4 per guest? We've had so many guests complaining that there was no sign about the limit on baby formula and it's becoming a real pain to deal with...

I don't know, I've heard so many stories about leadership acting immature on here so it's hard to say. It could be a common thing at many stores.

To the ETL-HR: Yelling "They're not doing anything!" to ETL-SE in front of guest services in reference to the service advocates isn't appropriate and only brings down morale. It finally slowed down so the team members could catch up on defectives and sorting. Try to keep that in mind next time...

To the one guest: If you're going to price-match almost all of your items to Walmart, you might as well just drive there, don't you think? You just made my life so much more frantic while you were at self-checkout since I had to go back-and-forth in order to wipe the other registers for the...

To the one guest: Why would you try to ticket-switch at a register? If you wanted to try, self-checkout is probably easier to get away with it, isn't it? I just don't understand the logic and what you were thinking if you thought you could trick a cashier that a large toy would come up as $0.79...

To the two guests: I'm sorry that we didn't have enough cashiers but my ETL told me to only stay until 12:30 PM and I already had my light off when you came wandering over to my lane. If I took you, I'm sure there would have been more guests waiting in line complaining about why I didn't take...

Yes, I have no idea why we didn't have it before.

I wish our cashiers were more vigilant and committed to cleaning after every guest. I know the GSTLs are busy and we just started drive-up last week so they've been focused on that but someone should help out and replenish the spray bottles when needed so the cleaning can get done.

How is cleaning being handled at your stores in terms of cashiers at the checklanes and guest service team members? I asked one cashier if I could borrow her bottle of disinfectant spray since the bottle I was using ran out and she said that I could. I asked if the cashiers were still wiping...