Search results for query: *

To the new cashier that applied for AP but got rejected because you’re a minor: STAY THE HELL OUT OF OUR WAY! There is zero reason for you to leave your lane with a line of people waiting, mid transaction, leaving the register signed in, to “help us out” with an uncooperative apprehension. We...

Yes hello bitchy 16 year old girl apprehended for taking half the liquor aisle out in a bag, two things: 1) that attitude of defiance will not get you far in life. 2) when I warn you not to mess with the bench handcuffs because they’re nasty as hell and get used for junkies and bums, staring me...

“What are you gonna do, call the cops?” Well actually, now that you mention it, that’s exactly what I’m going to do.

AP is supposed to carry two walkies. This is so we can monitor channel 1 and either channel 5 or 6 depending on the store. We need to be reachable by any team member in the building. “Hiding on 5” is worthy of a CCA.

TTOETL-SF who decided they needed an AP walkie: Thanks for blowing an (felony) apprehension when your dumb ass left the walkie on 6 at full volume with no earpiece and walked right by the subjects. You were an ETL-AP at your old store, you are not here. Stay the hell out of our office and keep...

When HR sits you guys down to complete the spill training you should click the one that says advanced training ST0040. That will give you qualifications for all the spills. Certain TMs (leaders and AP) take both ST0030 basic training and ST0040.

My response to these types of guests:

To the shoplifter yesterday: Yes, I know we said we weren’t going to call the police if you just gave us our merchandise back. Yes, I know we called the police anyways. It’s too bad you had an active warrant. Guess you should have gone to court.

To the apprehension subject who spilled alcohol all over your shoes and then asked my APTL what kind of reimbursement you would get for the damaged shoes:

But Indyme buttons and red phones announce on Ch. 1...

"YOU NEED TO RUN AND FLEE THIS PLACE!" ....through the entry doors, of course!

TTTOG: I apologize that you had to witness the idiocy of my ETL-HR as she tried to make me do "actual work" as I was in the middle of helping you. Yes, that is just how the woman acts. Yes, she is that patronizing on a regular basis. In my opinion, you were perfectly within your rights as a...

To the ETL-HR: You are unbelievable. You're damn lucky that guest didn't complain to the STL when you had the nerve to walk right up to me as I was helping them and proceed to screech in your standard patronizing tone, "less standing still, more actual working please." Yes, you did hear me...

We used to do that. Then guest service got mad and started hiding any mydevice on the registry chargers and turning it in at the end of the night to the GSTL. When a TM asked it was always "someone must have taken it."

There is a converse to this. I doubt this problem is confined only to my store, but operators: please understand that I (and most of my fellow electronics people) do my best to get to the phone in a timely manner, however when I'm the only person on the entire Electronics side of the store and...

Do not leave your kid in electronics to mess with the iPads trying to pull them off the display, finding the power buttons on TVs, turning all the volume on the speaker displays to max and hitting them all at once while you go shop. We almost had AP hold them at guest service and paged you...

We don't have them for hardlines closers, but when we got the EE remodel and new electronics boat, one of the locking cabinets became the "brand box." It contains enough J-hooks/do-its to hook probably everything in the department, inventory clips/pac-men, pens, the pink merch ID things, 3...

There are now preprinted notes available, they are called "merchandise identification slip" and are pink. They have a spot for the transaction #, DPCI, item name, quantity, price, and notes. Why the SF would use all this info, I don't know. Perhaps they are for AP. Either way, GS uses them at my...

When the GSTL puts the cart attendant on a lane, calls half the salesfloor up to get carts, calls the other half and puts them on lanes too, then gets huffy when nobody can get a replacement item or do a price check.