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One of my guests today set her basket down, started unloading, and started laughing and said "Wait, this is your job" completely serious. Thinking she was just an idiot. I literally could not help myself... I laughed out loud and said "People really think that?"

My experience tonight: I was closing lanes and saw a bill snagged behind the pulled-out drawer. I emptied the till, dropped the deposit bag, had the EMPTY black part of the till out of the drawer and sitting on the checklane, my cash cart in front of the guest-side of the counter, light off of...

Haha well enjoy watching the dog show. Always cute to see them parade around the race track

Yup. The district team lead is the store team leaders boss, and they run a small group of stores. I'm sure it's possible for a DTL to visit another district, and I'm sure it happens, but I can't imagine it would be that common. This is juuuust out of reach from my knowledge of how the...

District facilities manager! I'm not really sure if that position changed recently or not though. It's like the district manager for SFT's. Business partners are for specialty areas like HR or AP, so like the APBP might be responsible for AP in 30ish stores. The STL is still the APL or...

Haha nice khakis and a red dress shirt, and dress shoes. I'll see them carrying an iPad or leather-cased notepad... And yeah they usually ask for the LOD right away. It's usually district or group. You might get the DTL, DFM, or every once and a while you'll get a business partner. You sound...

Oh yeah! The minute they see a stranger dressed nice they assume that haha. I worked at a neighbor store the other week and dressed nice for it, got asked three times by team members if I was from corporate. (As I'm knee-deep in a pool of safety hazards in the fixture room.)

I would road-trip In order to do this with you. Walk in with a stupid little iPad and start taking notes as you walk

We have one ridiculous mom come in, who has slight-autism. She always brings her daughter in, who has a more prominent level of autism. Both of which are completely fine, BUT...... EVERY SINGLE TIME they come shopping, this mother ALWAYS loses her daughter in the store. EVERY time. Every single...

Just like most other people here... I silently judge their store and compare it to mine lol. I mostly just zone involuntarily if I'm over in softlines. I was checking out the mens tables once and I actually pulled out the folding board that's built into them and started folding the clothes as I...

I wanted to paint a picture haha.;)

Does anybody else get infuriated by how guests react towards the subject of giftcards at guest service? Whether it's a no-receipt return, a return on a check payment, or really anything; whenever a gift card or store credit is mentioned as a form of reimbursement, the guests immediately act...

I'm sure I've posted this somewhere before... When I was a cart attendant many moons ago, I found a cart in the far back of the parking lot filled with several melons. We are not a Super T. We are not a P Fresh. We're a ULV general merchandise store and we do not sell watermelons. They were...

They're all self entitled pricks imo

AP watches cameras... But they're usually watching them to research/review activity and gather information

Please, please, PLEASE, just tell me that you dropped the plate and that's why it broke. I know it didn't just fall off the shelf by itself.

Management was hungry for untainted souls

To that 2 month old TM: You're being cross trained from back room to hard lines; that isn't a promotion. We're both team members, but when I give you tasks and projects it's because I'm scheduled as the TLOD and I'm supposed to be running the floor. Get cocky with me and I will end you. I don't...

Our etl's don't mind it because we've literally done it once in the past 4-6 months

To that one guest.. If your kid is old enough to give me grammatically correct (and pretty witty) sass when I track him down, that code yellow wasn't necessary. You could have asked to page him.