zebra

  1. S

    Archived Exf versus Audit

    What’s the difference between exf and audit? Is it beneficial to use one over the other?
  2. O

    Archived BR Audit on Zebra

    Has anyone else noticed the backroom audit on the Zebra devices? Are we supposed to just do that one or do we still have to complete the one on the PDA as well? As usual we have had no communication about this.
  3. L

    Archived When to Use Audit app and EXF

    Hello I'm a new beauty TM and am a bit confused. How do I determine if I need to use the audit app or EXF?
  4. B

    Archived Metrics?

    Would anyone be able to walk me through what I’m looking at when I open up mp2.0 on a zebra? I know I have the ability to look at how much we comped over last years sales but I don’t understand which number represents this. I also don’t know what metrics to use in my review (I understand the...
  5. R

    Archived Attending calls

    Can someone tell me how to answer calls in zebra and transfer and stuff like that? What to do if we are “ Market, you have a call in xxxx” ? Should I just open the target phone app and dial in the extension called out ?? Thanks
  6. 1

    Archived Zebra question

    I tried searching before asking does anyone know if it’s possible to transfer calls from 1 zebra to another. It would make more sense instead of having a zebra in hand and still finding a phone for a extension to transfer a call.
  7. Ebbandsto

    Archived Brla Accountability

    Hey guys, just a quick question. Since mywork2.0 unrolled in my district, the brla error report has moved to Greenfield. Not exactly sure when the switched happened, but since then the backroom location report does not pull up employee numbers or names on who backstocked what. The error report...
  8. Z

    Archived Zebras dropping calls while on hold

    Is this a problem for anyone else? Is there a fix or a way to avoid it? Pretty much anytime I have someone on hold for more than 4 minutes the call drops. It's getting really annoying for everyone involved - especially our guests, who are convinced that we're deliberately hanging up on them.
  9. A

    Archived How to fix a mycheckout device?

    So I dropped a my checkout device (the one that is a zebra my device with the card reader on the back) and somehow the unit that holds the card reader popped off the back. It seems to communicate wirelessly so the two pieces work fine but you can't but them back together because there there a...
  10. Amanda Cantwell

    Archived New IVR (Phone Tree)

    Rolling out to all stores. Now when you call, it will say Note that stores with Starbucks/Cafe will have an option for that, and some stores have an option for HR. There's no option for Photo, even at stores with it, which is odd. I also don't know why only some stores have an option for HR...
  11. M

    Archived Printing shelf labels/aisle labels on mywork 2

    We haven't been able to figure out how to get the hip printers to print shelf labels since the new upgrade to mywork 2.0. Can anyone share the necessary settings needed to get it to work?
  12. mizl

    Archived Printing OPU order labels

    I'm training in OPU soon - I remember a time when instead of those giant handwritten tags we used the long white labels. Can we still use those?? My handwriting is atrocious and our store makes guest service log every picked up order, which was waaay faster when we had the stickers.
  13. S

    Archived Defecting in mywork 2.0

    I know that some stores have been having issues with the update, but is everyone else? I saw the daily download about the printer configuration, but I am still having issues with it not printing out labels for everything. Also is there a new defective report we should be referencing? None of...
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