Recent content by tmac

Cash office was pretty difficult for me at first. I only had one training day with my gstl, and that was it. So most of it I've had to figure out how to do on my own. I've gotten better with a little bit of time and practice, but unfortunately my store didn't really want to give me time. I would...

My favorite parts are working cash office in the morning (the quiet is absolutely wonderful), training new cashiers or service desk TMs, and problem solving for guests at the service desk. The bad part is how some of my ETLs and TLs really push for conversion. I get that it's important, but its...

The best part is having a TM bring the sign up to show the guest, and they still get upset. "No, that's not right, your signs are misleading." It's either that, or you can't read past the second word. But hey, who am I? I just work here or something.

Hello! So I'm a new GSA at my store, and I'm still kind of learning all the little things about the job. Does anyone have any advice on how to be successful? Also, my GSTL has been asking me to make games and do fun things to encourage the cashiers to get red cards, and I don't really have any...