This is so exhausting my store was driving SCO utilization, closing SCO completely down during off peak hours to- oh Nevermind just keep them open now 🙄
usually guests receive a confirmation email after the order is placed, guests haven’t been getting an email -I’ve called guest services in some orders it’s gone through and in some it says there’s no order and even though they got a delivery date estimate and confirmation on the device it could...
lately I’ve had a lot of guests wanting to register for tax exemption because they’re shopping for a school or church etc, they come with a tax exempt form with all the information except the expiration date. When registering on the POS the expiration tab says “optional” but it isn’t optional...
I’m pretty sure I saw a post/picture somewhere that a store had hip printers connected to each register - at my small format store the opening GA has to make sure to bring one up and connect that single hip printer to all the registers (5) but sometimes they grab the wrong hip printer or that...
Just curious because I often have to say “idk” to guests when they ask why. They don’t really ask when it’s alcohol, I guess that’s more understandable lol
are they given a certain amount each month to be able to req things out for the team?
One of the leads in my store was complaining that there hasn’t been any fun food events/activities because we don’t have an ETL HR as of now but I’ve seen her Req out bagels or candy for the team because she...