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TTOG - yes, I have to card you for cough medicine. No, I can't take a picture of your ID. No, actually, I DO have to card you for this, the prompt is right on the screen. Guy kept insisting I didn't need to card him and I just called a manager over and told them the guest refused to produce ID...

I'm so glad Black Friday is dead. I've got a pretty normal shift that day that's only an hour off what I would usually work

Front end is constantly getting screwed over because they take our people to do OPU and DU. Which means floor people get called for backup all the time. But then we see managers doing grunt work and fulfillment, etc, and I'm like. Wow. Things really ARE bad.

Sadly they are probably correct. Didn't the beer company (I forget which one) flip flop and then lost both sides?

TTOG: No the mickey d's gift card can't come with its own separate gift receipt. No. I've already said no. I can print another REGULAR receipt - oh no, don't want one with all "my info" on it? This person was determined to be unhappy.

This would be unthinkable at my store, they rob every other department for fulfillment.

Oh yeah I agree. I was doing it for a while and people thanked me for a while. It gave me a good excuse for the pinpad screen being dogshit too. I'd just say "oh, we've had to use some strong cleaners to make sure it's safe to touch these, it's messing with the touchscreen." I'm not entirely...

The cart/basket cleaning for example. They milked the shit out of those hours for the front end

One SCO takes cash...it rotates sometimes because the insides are 30 years old

It isn't looking too bad right now because ETLs are even doing lots of floor and OPU stuff, but I wonder how long it'll last before even that can't save the lack of payroll.

This is the problem. OPU is resurrected Jesus Christ at this point, and the rest of the store merely peons that exist to support it. The front end gets robbed to help OPU. The floor gets robbed to help the front end. The shit doesn't get done. We all hear about it later.

I don't expect 100%. I expect to have more than 1 or 2 people on register because we've been robbed of everyone else. They're cutting into bone here, the hours simply aren't enough for any amount of reasonable work and people are only going to power through so long.

Yeah that's what puzzles me. Do they put it on the application? There's something rotten when they're always a problem to deal with. I'd rather deal with most other managers than our HR ETL

We never keep HR tms long, though at my store it's because they have a tendency to hire utter witches for the role of HR ETL. I've never had an HR ETL that wasn't an asshole.

Don't talk such rot, the stores can make do without! In fact we should cut the hours MORE! /s

The location I'm at is lucky enough not to be hit too hard by the boycott (we still didn't make numbers a lot for a while) because we're a blue dot in a red ocean and we have apple pay. There's 4 colleges in about 20 miles and all these kids use apple pay. I've had so many complaints in the...

Despite being in a store and not a DC I propose the idea that it works like the Russian system: "everything" is disallowed that way you can get rid of anyone you don't like anytime you like because everyone is breaking the rules. That's what it seems like to me. Lots of people calling out and...

For the front end, we give a bunch of our cashiers to OPU and DU, which means we have to call backup cashiers, which means the floor work isn't getting done quick enough. But our OPU metrics are green so nobody in management gives a shit idk

We've had a lot of Gen Zers just up and quit when asked to do too much. "That's not what I was hired for" which I am beginning more and more to understand. The store's inability to schedule shouldn't be our job to fix. One person should not be asked to do more and more and more, and then induce...

Yeah. On the upside I've never seen so many TLs and ETLs doing basic grunt work. Wonder how long it'll be before that becomes a primary thing for TLs to do