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  1. Retail Girl

    Archived Chip and PIN?

    Any updates on this, store side? Are they still sending out the updated cards? Am I the only person on God's green earth that hasn't gotten her new card yet?
  2. Retail Girl

    Archived And just like that....

    ...it's all over. Today was my last day at the big bullseye on the highway. Right before Thanksgiving I was given a job offer in my field. The only thing that got me through this holiday season was knowing I would soon be done. I have my notice right before Christmas, and that incredibly long...
  3. Retail Girl

    Archived Those "hot" items.

    You know the items....you dread opening in the morning because of the calls and guests coming in looking for the items that may have come in on the truck. The guests are rude because they are sure you should have it, and darn it, you are going to help them call every store in the district...
  4. Retail Girl

    Archived Cash, cash everywhere!

    But none of it is yours to keep, morons. Target Cashiers Swipe $18,000 from Loop Store, Prosecutors Say
  5. Retail Girl

    Archived Seasonal "help"

    This time of year is always a toss up on the grid...will they or won't they show? Will I spend the day trying to keep them off their phones or will they actually work? I shouldn't be this grumpy...we have had some wonderful seasonal people that I hope there will be room for after Christmas. But...
  6. Retail Girl

    Archived Tidy Cat

    Argh. So last night, we had a guy come in and grab 10 of the 35 lb buckets of Tidy Cat off the shelves and come up to the lanes and insist that we had to give it to him at 90% off because it was in an orange bucket and had a Halloween label on it. I argued with this guy for 20 minutes over this...
  7. Retail Girl

    Archived Cartwheel hell is back

    54 days of 50% off the toy of the day on Cartwheel is back on the 1st. The toy will not be revealed until the LOD comes in the next morning, the stores are not to sign it (yeah, sure) and each store will have at least 6 units. As usual, we don't price match, but you know many will try, some...
  8. Retail Girl

    Archived Prepaid cards

    So as of today, prepaid cards (think prepaid Redcard and prepaid AmEx plus a few others I've never seen) can only be paid with cash. This will not go over well with a couple of guests.
  9. Retail Girl

    Archived New reshop policy

    So, apparently this came from the national meeting... The new policy is no more hoarding reshop at guest services. It needs to go out in a very timely manner. We are to put no more than 10 items in a cart at a time, and no more than one cart of reshop (of 10 items) should ever be waiting to be...
  10. Retail Girl

    Archived Price match changes

    Highlights: They are going up to 14 days past date of purchase for price adjustment (up from 7 days). They reworded the wording to simply say that Target coupons and cartwheel cannot be used on price matches. It's always been that way, but the wording has always been terrible. They are...
  11. Retail Girl

    Archived Coupon policy change!

    It came down from corporate! Effective immediately we (all Targets) are to turn down returns from all coupon scammers. The policy is supposedly corrected on the website coupon policy. We are wondering if corporate and the district/group will back us up, but for now, we do the Target dance of joy!
  12. Retail Girl

    Archived So there's this...

    So I didn't see this myself, but I heard about it after the fact.... A gentleman came in the store the other day, and went through the cashier lanes with two pack of hotdogs. Apparently he held them up to be scanned, but when he put them back down, out fell two packs of high heel inserts which...
  13. Retail Girl

    Archived Disrespect from corporate

    A few days ago, a fellow GSA had a guest come in and want to return four infant formulas without a receipt or method of payment. She said no, and of course they wanted to speak with the LOD. The LOD said no, so they wanted corporate's number. They gave them corporate's number, and things went...
  14. Retail Girl

    Archived Reseller ban

    So what does everyone think about the new ban on selling electronics to resellers? I see this ending badly when they threaten to complain and corporate overrides this.
  15. Retail Girl

    Archived Closing time

  16. Retail Girl

    Archived target.com screw ups

    What do you do when a guest brings in a product from a target.com order that they didn't order? I don't mean that they were sent the wrong product, but they were sent something extra, and the guest wants to give it back. Do you thank them and put it back on the floor? Do you do a "no receipt...
  17. Retail Girl

    Archived The great GSA pay debate

    Alright...most people here would agree that 50 cents above the cashiers for all the headaches of a GSA is simply laughable. I had a SrTL ask me earlier this week why in the world I would do it. Who the hell knows. Earlier this summer, while my ETL was throwing the "leader in the building" term...
  18. Retail Girl

    Archived Guests and your phone

    Alright, here was a new one for me today. Since the mydevices came out, I have a strict policy of not using my own phone for Target business. I figure Target has decided we can do our job with the equipment it has given to us...and for a billion dollar corporation, they don't need my equipment...
  19. Retail Girl

    Interesting article on wellness exams

    http://www.npr.org/blogs/health/2014/12/02/367842386/government-says-bosses-cant-force-workers-to-get-health-tests?utm_source=facebook.com&utm_medium=social&utm_campaign=npr&utm_term=nprnews&utm_content=202602 So apparently the government is suing Honeywell (familiar name anyone? Ahem.) for...
  20. Retail Girl

    Archived Walmart catches up to Target?

    So, it's all over the news that Walmart is price matching Amazon now. http://www.nbcnews.com/storyline/business-of-the-holidays/wal-mart-tells-store-managers-match-amazons-online-prices-n247846 Naturally there is no mention of the fact that Target has been doing this for two years now.
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