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My store typically only has one service desk TM at a time, 2 per day. Granted, we also have about 4 cashiers at a time, and are slow enough in January during the week that I throw one of them over to help with OPU anyway.

My time has come. After many years with the company, I have decided to seek opportunity elsewhere and luckily found a new job with great benefits, M-F with holidays off. Too many changes for the worse in my store, including a rotating door of ETLs+SDs, have made it a bigger headache than what's...

Trust your team leads. Treat them like they're there to lead their teams. They are not an overpaid TM.

We had a few SDTMs, and they all got switched to GA. My former SD really took the modernization verbiage literally.

ASANTS for sure, but my store doesn't have anyone coded as Service Advocate. They follow the modernization model of "all GAs should be able to do everything, so there's no reason to have dedicated Service Advocates".

Thanks! And the thing is, no one has complained, man or woman. At least to leadership. We have a couple of women who work nights and when I ask if it’s a problem, they say “I don’t mind, I’ve never had a problem” or something along those lines.

We’ve had a movement of people calling guest relations because we “force teenage girls to take orders out alone at night”. Which A, no we don’t and B, my store’s neighbor in s pretty boujie so any person going out at night is most likely okay to walk the 30 feet alone.

The register doesn't know it wasn't logged. The log is just a piece of paper in the binder. If the guest has the receipt with the P&L in question, it'll have you scan it for a pay out. Doesn't matter if it was logged or not. If the guest doesn't have the receipt, what you do depends on the value...

Do NOT requisition P&L for guests! That comes out of budgets your store has for operating costs, such as office supplies, or team member recognition. There is a P&L option under the K keys, if you do K5 for functions, then K3 for Paid & Left, and it will allow you to ring out the items or pay...

Did you try to call the leader, or any leader for that matter, on the walkie? You can't put all the blame on the leader for leaving you and the other team member alone if you didn't try to communicate with someone who would know what to do to ask for help. Use your words in situations like these.

I'd say it's better to go the intern route, only because every single intern I've worked with was immediately hired on as an ETL, whereas promotion opportunities for TLs seem to be dwindling in modernization when they did away with the senior position.

I called the hotline for something that I had all the proof in the world for, and they still sided with Target. Proof doesn't seem to matter.

Boy do I wish it were real.

No one is guaranteed full time at Target unless they're a TL or above. Whoever told you you'd get 30 weekly was probably trying to avoid a confrontation if you're looking for full time but they can't offer it.

I only wear jeans when my khakis aren’t clean, honestly. The khakis I happen to own are super comfy, they stretch slightly in the leg and are easy to move in. If I can find the same effect in jeans, I’d wear them more often.

if you transferred with open availability, that was probably a big factor in them accepting your transfer. You’re not being punished, you just don’t fit business needs

I agree with this, and I'll add on that I would probably include in the next coaching for the same issue "on _____ I gave you a verbal warning about __________" or something to that effect.

Don't tempt me with a good time

FOR REAL THOUGH FUUUUUCK. They sent us a list of known problems with work arounds. Is that a fucking joke? DON'T ROLL IT OUT UNTIL IT'S READY TO FUCKING WORK YOU ABSOLUTE FUCKING DIPSHITS. I don't even care if the people who are responsible for this are on the forum and reading this right now...

I'm glad you said this, I just got mine rejected when I was picking up something on the way out and I was like "shit, I don't want to call and deal with India tonight"