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    Suspicious Returns

    Anyone ever tried to return an item and after scanning the receipt and the first item, POS asks for GSTL override code? I've had a string of these returns lately and they have all been sketchy...
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    Zebra printer

    How do I reprint the quick scan labels on the zebra hip printers?
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    Electronics Returns question

    Do y'all open the box when it has clearly never been opened?
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    Service & Engagement Baby Registry

    Anyone else having trouble with baby registry bags, the barcodes in the bags when scanned, say to not sell and print the little slip saying "Do not sell" . Our GSTL says just give the guest the bag but I don't think that is the correct practice. Any tips?
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    Answered Online item bought using paypal, how does a guest return the item without the receipt?

    Online item bought using paypal, how does a guest return the item without the receipt?
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    Answered What do I do with a returned item?

    Just started working in GS. Don't worry, I'm asking lots of questions and my coworkers are a great help. I just want to make sure I know everything I need to know so that I don't make any mistakes when at the SD by myself. I'm going to list everything I know, please fix anything I mess-up or...
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    I'm Lost! Reshop among other things

    After having worked at the register and self-checkout for the past 6 months, my TLs are having me help at the guest service desk more frequently. For some reason I can't seam to grasp how to organize reshop correctly. I was hoping that someone could give me a rundown on all the categories (if...
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