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I've always been told that if you have to unlock an item (whether from inside a case or from a locking peg hook), that you can't let the guest handle it at all until it's been paid for. But I also get chewed out from time to time when a guest complains I didn't let them open an Apple Watch...

We recently had that new Entertainment 8-screen monstrosity installed in our store, and the feed just activated, but it is ridiculously loud (I have to shout in order to be heard). Does anyone have any idea how to turn the volume down? I tried a remote for the TVs, but that didn't change anything.

I'm having issues with the video that's supposed to play on the new LG49 4k display. Someone threw away the info sheet I had set aside in a binder where I keep important info for stuff like this. Do I need to set the flash drive up every morning? I know you have to select the video every...

My STL insists that Target Mobile can cover breaks in Electronics and cover while team members go work CAFs, reshop, etc. I was told that they can never do this. Who's right?

Hi! I'm an Electronics TM in Ohio. I also do the New Release stuff in Entertainment.