The person who was supposed to train me didn't really feel like doing it, so an ETL checked on me every now and then.
I did 92 with 89%.
I had three things happen.
1. I forgot to ring up bottled water underneath the cart, noticed as they walked out.
2. Someone bought 2 plates and they rang up $13 and $15, they told me they were supposed to be 2 for $20, so I changed the price to $10 each.
I am not really sure if I should have done this, it said in the book if it sounds reasonable to change the price.
3. Our registers are located to the left, instead of the right which would be right in front of me, so I have to look back when I want to see the screen. Well I was checking someone out, and I didn't notice a screen asking for the price off the label, and I rang up probably about 6 more things, before I turned around for the total, I took the last bag and entered the price off the label, but I am not sure if the other 6 things rang up, I tried comparing what was in the bag to what was on the screen, but the customer paid before I could be sure.
Did I do horrible?
I did 92 with 89%.
I had three things happen.
1. I forgot to ring up bottled water underneath the cart, noticed as they walked out.
2. Someone bought 2 plates and they rang up $13 and $15, they told me they were supposed to be 2 for $20, so I changed the price to $10 each.
I am not really sure if I should have done this, it said in the book if it sounds reasonable to change the price.
3. Our registers are located to the left, instead of the right which would be right in front of me, so I have to look back when I want to see the screen. Well I was checking someone out, and I didn't notice a screen asking for the price off the label, and I rang up probably about 6 more things, before I turned around for the total, I took the last bag and entered the price off the label, but I am not sure if the other 6 things rang up, I tried comparing what was in the bag to what was on the screen, but the customer paid before I could be sure.
Did I do horrible?