You're fully within your right as a TM to refuse service to people like that and send them to a different lane. Even if your leadership argues let them know that according to the handbook you have the right to work in a harassment-free workplace. Hopefully your leadership isn't so terrible that they'll hold that against you.
- New GSTL (transferred here from another store after our old one got fired) is black
- GSA #1 is Asian
- GSA #2 is Hispanic
- cart attendant #1 is black
- cart attendant #2 is a POC of some unknown flavor
- About half of the cashiers are black or Asian
Considering how long ago the Korean War ended and how many generations of Koreans and US citizens of Korean descent have been born after that war ended, to still hate an entire ethnic group is racism big time.