you should be using the option that is most appropriate to the issue at hand. sometimes price challenge is the right option sometimes it isn't. but asking team members to not use the appropriate option because then it creates more work is the laziest shit i have ever heard in my life
I personally agree, I was just wondering if anyone else's leadership had told team members something similar. This issue reminded me of stories of leadership scrambling to zone and hide issues with understaffing and modernization when they heard about a possible visit.This. If it’s a guest price challenge, use guest price challenge. If it’s not, then don’t.
ultimately not creating the PCV is more work and annoying for guests if the price actually is wrong bc then guests will just keep coming up with it