This is so hilarious and so sad. It is the eptimany of everything that Target has become in the last few years.
- Get rid of everybody who can actually do the job right because they cost too much.
- Hire people who are literally too brain dead to have worked in this industry before and put them into management positions! Never mind a college degree is not a certificate in maturity but in education.
- Cut off all responses from the team members to anybody above STL. Get rid of the team member meetings so that you can ignore the whole "complaints issues."
- Make sure team members are held to random numbers such as guest service scores that they have no control over.
- Give control with subjective indicators of promotions/hirings to people who are little better than teenagers.
- Make sure the working environment is very hostile due to overworked/overstressed team members.
- Make sure their hours are cut to get them off of health insurance. Team Leads can be given over time of course.
- Making firings random enough so they live in terror.
- Completely ignore all signs angry workers, go on national TV repeatedly and tell audiences Target is great because of the corporate structure and not the team members.
- ??????????????
- Profit until you realize that the credit market is freezing up as we go into 2012 and that $3 Billion dollar loan payment will be incredibly difficult to roll over without major refinancing up the wazoo and people actually see the cash flow.
Anybody want to take on bets that corporate not only ignores this but tells people that this was a "singular event that in no way represents the relationship that we have with our team members"?