- Joined
- Jun 10, 2011
- Messages
- 19,585
I just wanted to let folks know that I've been told by TMs that there have been mystery shoppers who have purposely left loaded gift cards behind at the register, sometimes even so they aren't easy to see, and if the cashier doesn't handle the gift card exactly to company policy, they have been yanked and fired on the spot.
I'm not sure why Spot has decided to go with this tactic, if the stores in question are the only ones this is happening to or all of the circumstances involved.
The people who told me don't feel comfortable outing themselves considering how specific these stories are but it seems like with the extreme nature of the firings and blanket nature of the use of this technique I thought it would be something worth bringing up.
I'm not sure why Spot has decided to go with this tactic, if the stores in question are the only ones this is happening to or all of the circumstances involved.
The people who told me don't feel comfortable outing themselves considering how specific these stories are but it seems like with the extreme nature of the firings and blanket nature of the use of this technique I thought it would be something worth bringing up.