How do you make overhead announcements via your zebra?

[blitzsofttm]

Our store has always had a team member run back to TSC to make the overhead announcement, and I just heard that there was a way to do so over the zebra, but we could not figure it out. Does anyone know if this is actually possible, and how to do so?

 

[Dead and Khaki]

*Makes note to go to Sunnydays's store and cause mayhem*

 

[BadWolf4531]

Years ago, it was possible to make an overhead announcement from any phone in the store (this was back when we still had red phones on the sales floor and before Zebras were a thing). I used to be able to make closing announcements with a portable while I was closing registers. Corporate took that functionality away after guests figured out how to access the overhead and played some "inappropriate" audio in one of the stores, the video for which unfortunately went viral. To my knowledge, they have never given that functionality to the Zebras.

 

[Bufferine]

If they did that then they would have some angry team member swearing and quitting in the thing and if a guest got hold of said my device from a careless team member well who knows.

We had a TM do this on walkie. Flush the toilet, burp, fart, ect. It was seasonal so it took awhile to figure out who.

 

[FlowTeamChick]

We had a TM do this on walkie. Flush the toilet, burp, fart, ect. It was seasonal so it took awhile to figure out who.

Makes me crazy enough when TMs have stupid back-and-forth comments and jokes - when the store is open. So unprofessional.
The TM you reference - did they not progress beyond 5th grade in maturation? Good grief.

 

[versionDefect]

Our store has always had a team member run back to TSC to make the overhead announcement, and I just heard that there was a way to do so over the zebra, but we could not figure it out. Does anyone know if this is actually possible, and how to do so?

You must be a leader and signed into the phone (under the leader role) You hit 52# and call or 52, it works like that at my store. We had a new PA recently because they kept breaking.

AFAIK, The only 3 extensions that are allowed to access the PA is leader (myDevice only) the landline in TSC and the landline at Guest Service.

I've tried using the electronics phone, cash office phone, SDs office phone. Nothing lol.

 

[lokinix]

I believe there can only be so many logged in as leader so most likely there is already more leaders logged on before they get there.

I believe there can only be so many logged in as leader so most likely there is already more leaders logged on before they get there.

I believe I've seen 3 or 4

 

[versionDefect]

Used to be #50 or #55 or something like that from any phone. System got hacked in some store awhile back and I think they took it out.

not exactly. So its not any phone, its any phone with paging access, AKA Guest Services or the TSC phone.

With that said, myDay automatically checks to see if you're a TL and signs you into the leader position in the phone app. As a leader, you can hit (at least in our store) 52 and call that to access the PA from your myDevice.

 

[sunnydays]

it is, to my knowledge, not possible

 

[redeye58]

Not something to be shared on here even if it were.

 

[Hardlinesmaster]

not at my store.

 

[qmosqueen]

Sure we can’t do that.

 

[IWishIKnew]

If we could do that I would assume we'd be able to do closing announcements more than twice in a row before they're broken again for a month.

If it were possible, it would be a terrible idea, because any random TM being able to speak over the PA is a recipe for disaster, and you can't even really lock it down because guest service TMs do the announcements.

 

[sunnydays]

If we could do that I would assume we'd be able to do closing announcements more than twice in a row before they're broken again for a month.

If it were possible, it would be a terrible idea, because any random TM being able to speak over the PA is a recipe for disaster, and you can't even really lock it down because guest service TMs do the announcements.

style still does the announcements at my store but like its not hard to just go to the phone and read the instructions on how to use the overhead lol

 

[Amanda Cantwell]

style still does the announcements at my store but like its not hard to just go to the phone and read the instructions on how to use the overhead lol

That would require instructions to be at the phone (you’d be out of luck at my store)

 

[Zxy123456]

Can’t be done

 

[happygoth]

style still does the announcements at my store but like its not hard to just go to the phone and read the instructions on how to use the overhead lol

So they make Style go up to Guest Services? We had a brief period of transition doing that but that ended a long time ago.

 

[Amanda Cantwell]

So they make Style go up to Guest Services? We had a brief period of transition doing that but that ended a long time ago.

At my store only the TSC phone can do it so either an ETL or a front end ™ will just go to TSC

 

[happygoth]

At my store only the TSC phone can do it so either an ETL or a front end ™ will just go to TSC

There are no phones at the fittings rooms anymore, at least in my store, so it would be impossible for Style to do it unless they went up to GS.

 

[sunnydays]

So they make Style go up to Guest Services? We had a brief period of transition doing that but that ended a long time ago.

our phones are in tsc

 

[Tarshitsucks]

If they did that then they would have some angry team member swearing and quitting in the thing and if a guest got hold of said my device from a careless team member well who knows.

 

[DBZ]

Makes me crazy enough when TMs have stupid back-and-forth comments and jokes - when the store is open. So unprofessional.
The TM you reference - did they not progress beyond 5th grade in maturation? Good grief.

When I read this, I read maturation as masturbation

 

[FlowTeamChick]

When I read this, I read maturation as masturbation

Well, you made me look to make sure I spelled it correctly. ;-)

 

[LUNCHpod]

I think they at least said they added it at some point, because I remember people telling me that we could and the GSTL trying and over the whole store you could hear some variation of "the call could not be completed as dialed. Please try again."

 

[versionDefect]

Very old thread but it actually is possible! You must be signed into the leader role (So you have to be a leader) and you just dial 52# and hit call. Taught my store that recently.