I saw a a child lean out of the seat and almost get decapitated while their mom was pushing the cart down the aisle past a U boat. She never saw it because she was browsing. I yelled, "Mam!" She stopped and gave me a angry look until I pointed at the U boat. The Team Member working the U boat was standing right in front of it and never saw her coming.I park the uboat I'm working on in front of the end cap and walk the item down the Ilse to its location. I've been told a few times to bring the vehicle down the isle w me. Only problem is now the guest can't get their cart down the isle. I've told the team leads this and all they say is 'its best practice!' Getting sick of all these mandates that don't make any sense. I can't understand the no carts thing either for our cardboard. STL says it's so they're there for guests. Only thing is there are over a hundred lined up outside of the store. Unless it's black Friday we've never had a lack of carts.
Let’s be real, guests are too fucking deaf or stupid to even hear a broken-ass clanky broken tub. I love how quiet the OPU carts are, tubs were deafening, and as the u boats stop being new, they’re getting noisy. The wheels are starting to become worn because the area by our line is so tight that we often drag them sideways a bit to get them out, causing flat spots on the wheels.I love my OPU library carts but the fact that they’re silent blows. During the rushes I tend to pull rather than push because I’d rather it hit myself in the back of the leg than hit a kid since they don’t stop as quickly.
I don't have any special OPU carts. My store doesn't do SFS so we don't have special carts. I have three tiers. I've jerry-rigged one of them to be quiet. Padding and zip ties for the opening screen doors. Partner with PMT to get the wheels lubed up and maintained regularly. My bags layer the top two tiers to stop any items in them from causing rattling. I love that cart. Woe to any other TM who dares to touch it for anything other than OPUs. But, yes, it's a freaking hazard when the store is busy. Keeps me from going crazy with the rattling and I can actually hear when I'm called on the walkie though.Those OPU carts move so fast and steer so nimbly that they are kind of fucking dangerous lol
Bags? Do you bag the orders as you pick them? Don’t you have to scan each item when stowing it at the OPU area? I haven’t done an OPU in awhileI don't have any special OPU carts. My store doesn't do SFS so we don't have special carts. I have three tiers. I've jerry-rigged one of them to be quiet. Padding and zip ties for the opening screen doors. Partner with PMT to get the wheels lubed up and maintained regularly. My bags layer the top two tiers to stop any items in them from causing rattling. I love that cart. Woe to any other TM who dares to touch it for anything other than OPUs. But, yes, it's a freaking hazard when the store is busy. Keeps mme from going crazy with the rattling and I can actually hear when I'm called on the walkie though.
Congrats on making it work. Truly. But, sounds like a clusterfuck to me that will take a long time for my store to figure out. It's exactly why I jumped at the chance to switch my main work center to OPUs and only do hardlines/inbounds when someone else needs a day off.Here’s how my day went. I’m not a logistics leader nor am I a logistics expert, so I’m sure there’s details I’m missing or forgetting. I’m TL for half of the PP2 areas, so this will be much more detailed for those aspects. 55-60m store here. On process for sort and stock, pp2 on the new op model, with the rest starting to roll it out. Minimal backroom team/hours, they pull some autos but don’t do any backstocking, everyone does their own. 4am unload. Roughly 1800pc truck. Sales floor TL throwing, 5 on the line. Unload and sort done at 6:30. PP1 team arrives 6am, shifts varying from 4-6 hours. PP2 team arrives at 6am and 8am staggered but the 6ams do hardlines ad before starting truck. The unloaders with the exception of 1 have another 2 hours of their shift to push as well. Consumables team arrives 6am, pull and push autos and fill etc. Lots of paper and chems on today’s truck. PP2 DBOs start to finish truck around 10am, and shift to PP1 to help them push while waiting on their autos. At noon only 1 PP2 DBO still on truck, the others now pushing their autos. They’re small, since my team is expected to audit outs daily and their whole area weekly. 6am PP2 DBO #1 sets a salesplanner for this weeks workload, and then does planning and organization for the revisions and transition this week in their area. PP2 DBO #2 is a secondary and arrived at 8am, and I send them to DBO #4 who arrived at 6am and spent their first 2 hours doing ad. The 2 6am PP2 team leaves, and #2 finished #4s truck, autos, backstock, and auditing. I’m in DBO #3 spot today, which was very light, and with no ETLs until evening today, I spend a decent amount of time splitting lod duties with the log opener and the ‘actual’ lod. I shift to PP1 to help them wrap up. I set a salesplanner, and plan my workload for the week for pogs etc. PP2 midshift arrives at noon, we only have this shift on weekends. They handle reshop and help push and backstock autos. My half of PP2 is clean at 2:30 when I leave. The other half rolls over a single u boat of sporting goods, which there’s a good chance electronics team might blitz out as they have coverage overlap today. PP1 rolls over a single u boat of chems. All autos completed, all backstock done. Call offs: 6 hours. Shifts extended: 3 hours. Food is a different beast; their autos are huge; and they were on track to get done but the FDC arrived as half the team was on break and then it was loaded poorly so that cost a lot of time. Food ends up rolling 3 tubs of autos. Softlines, unload arrives at 6am, 2 pallets done by 8am when the rest of softlines shows up, but reshop was awful and I had them each push a reshop z rack before starting truck push. I won’t know how softlines ended up until I’m back tomorrow morning. I’m sure I’m forgetting things, so feel free to ask questions. Payroll spent on unload and sort: 13.5hrs PP2 my half: 28 hrs (the portion they spent on ad they are scheduled under signing, not using my payroll) PP1: 30hrs
Greenfield said unload should have been 17hrs. Sort was done properly, all repacks were completely sorted as well. ETL log would have had this truck with this crew unloaded by 5:30, but the sort would have been garbage. Funny how a sales floor leader doing the unload literally set up the whole store to practically come clean instead of everyone rolling shit over because of bad sort.
We have to let go of the old way, this shit can work. We aren’t getting a lot of payroll, and we are under orders to come in under posted hours as it’s the last week of the month.
Yeah. We have to scan the items when stowing at the front. But, the way our front end is arranged it's easier to have the bags in my cart. My printer is kept on one end of the service desk. I stop my cart in front of that end. Scan and bag my items and place them on the desk. Then, I have to walk to the other end of the desk, open the security door, grab the bags and scan them in a location. The alternative would be to put all the items on the desk first, then go behind the desk to scan and bag from bags located under the desk.Bags? Do you bag the orders as you pick them? Don’t you have to scan each item when stowing it at the OPU area? I haven’t done an OPU in awhile
My store gets 50-60 hours for 2200 pc trucks, your store gets 71.5 for an 1800 pc truck? Huh.Payroll spent on unload and sort: 13.5hrs PP2 my half: 28 hrs (the portion they spent on ad they are scheduled under signing, not using my payroll) PP1: 30hrs
Presentation got 4 hours this week, that work is being done by sales floor. Price change same story. We are scheduling backroom less than plan hours preparing to not have backroom at all. Payroll scheduled this week is less than plan hours.My store gets 50-60 hours for 2200 pc trucks, your store gets 71.5 for an 1800 pc truck? Huh.
Well, hours are only getting worse. The next few weeks are going down, down, down. I wonder how BTS will be in terms of hours, and how stores will handle the increased workload in the affected areas (good practice for Q4, I guess). We haven't decided which areas go to which TMs/TLs yet, but I'm pretty sure I'm going to own either toys or sporting goods (or both).
It’s going to be a massive clusterfuck of an adjustment for most stores. We got sort and stock in a good place then moved PP2 to the op model, and learned from that for a few months and then watched it succeed for a bit before rolling it out everywhere else gradually. Even so, once it’s official company policy, yeah it’s still going to be a headache even for us.Congrats on making it work. Truly. But, sounds like a clusterfuck to me that will take a long time for my store to figure out. It's exactly why I jumped at the chance to switch my main work center to OPUs and only do hardlines/inbounds when someone else needs a day off.
Bet that'll be fun when Oct/Dec come around if you're anything like us. I know in seasonal around here, whenever we get within a week or so of a candy-laden holiday we start getting told (when we work seasonal) "flex it anywhere you can shove it, no backstock allowed, just turn around the price tag if you put it someplace with a different price"Our INF is lower because shit doesn’t get overpushed or flexed
That is the correct way to do it.Still trying to figure this one out. I currently have my team backstock transition. If we flex anything, we store tie it.
So for stationery, for example, as each product came in before the transition, the person pushing it would store tie it to wherever they pushed it? And then after untie all those products? That could potentially be hundreds of dpci's.That is the correct way to do it.
Our inventory system is based on merchandise being located. Flexing and over pushing just throws throws everything out of wack. It also screws up the queue when the system cycles and re orders.