Reliability points system

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Jun 10, 2023
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Rumors going around there's an RDC somewhere piloting a points system for accountable time.

Our OMs I guess were given feedback for only looking at 3 months of accountable time history instead of using the rolling year which is how it had been in the past.

Seems like another crutch so OMs don't have to hold their team accountable and deliver coachings and CAs. Has anyone heard of this or are in a DC that's trying it?
 
the system now is a joke they wont even tell you whats allowed or not. Just "dont have a trend" whatever that even means. how can you even have a trend with supposedly 2 allowed per 6 months.

Last thing I understood was you're allowed "2-3" incidents per 6 months. that could be out of date idk, they dont like you asking and wont give a clear answer. Does that mean 2 or 3? It's whatever your OM feels like! That's ridiculously low IMO. Six months? Of course, they routinely let some TM get away with murder while holding the reliable ones feet to the fire. It's the old target story, set something WAY too strict (prod or reliability standard) surprise, nobody hits it, so they dont enforce it on anybody. it's like they wish by making a standard they can wish it into existence. "if we set the expectation at 200% of current, well we'll be counting money!"

The only thing that made a little sense is afaik the old system was "3" per 6 months (except the time they lied to everybody and said it was 30 days not six months, then wrote people up for believing them), but your OM has leeway, or something every 6 months. And it made some sense to me they tightened it because now there is sick pay.

I would welcome some kind of clear points system but doubt they would ever implement since it would mean they couldn't coddle some.

a points system if done right could also get rid of the issue of "1 minute late counts the same as a 12hr call off" since they're both 1 incident. At least that's what everyone says AFAIK. That's obviously dumb. altho now that you can cover a minute with sick time maybe thats effectively already fixed.
 
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Despite being in a store and not a DC I propose the idea that it works like the Russian system: "everything" is disallowed that way you can get rid of anyone you don't like anytime you like because everyone is breaking the rules.

That's what it seems like to me. Lots of people calling out and hardly any talks.
 
Attendance is a joke anyway. Those that know how to play the system will continue to do so, with their 5-6 absences per month as “protected time”. Meanwhile the rest of us are left to cover their jobs continuously, all because they know how to abuse FMLA and state protected leave options. Not to mention our state has zero proof requirements, meaning they get 12 weeks worth of blank checks to miss whenever. And all the OM will say is FMLA. Sorry, no child can possibly be sick that much, and pregnancy doesn’t last over a year, but they know the magic words to say to get away with it.
 
i'm in favor of it if it gives some transparency and consistency instead of whatever they do now where its all a secret by design.

Ignoring FMLA stuff that goes in a separate bucket.

another case of copying amazon afaik.
 
is that last pic target material? so this is a done deal?

this seems really darn lenient compared to what we have now. i love it.

so it's basically 5 call ins per yr before cca? actually similar to the system now as i understand it now which is "2-3 per 6 months". some clarity in this area will be great.
 
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Wow. Target learned nothing from those covid years when no one could be bothered to come to work. 5 in 90 days means 15/year. That’s an entire month of scheduled shifts in the DC.
 
its in a year, not 90.

still, their are a lot of abuses possible.

1-8 minutes late evidently no longer counts as anything. No points. However they said your OM could talk to you about it and just because its not any point youre expected to be ready at start of shift blah blah. However they did no mention anything about a CA. So in theory, you could be 8 minutes late every single day. I suppose they reserve the right to give a CA anyway without any points, but they did not say the word CA. Basically this means in theory you can be up to a few minutes late every day with no problem, if you wanted to try to abuse it. that aside, I like this a lot and I also think is smart on their part. 8 minutes late is before start up ends, so its enough that the OM can know you are there. And <8 minutes late doesnt have any real effect on target production as its not even startup. So win win IMO. basically they are saying we dont care if you are a few minutes late here and there such as just running late, just dont get crazy with it, and thats great imo.

Another huge thing I didnt know, two consecutive days still counts as only one point (they talked about they know sometimes things happen there valid reasons to call off etc). But I guess for example for an a1 person, calling in monday then the following saturday, would not be two consecutive days, and would be two point. However sunday and monday, would only be one point, etc.

Some dumb ppl were saying oh, now you get 12 call ins a yr. Sure, if you want to be on final. In reality the real limit is IMO 4. Since you dont want 5=ca. 4 call ins a yr (assuming you also had no tardies etc) is about the same as before. EXCEPT the new exception for two day call ins (well, it's kind of the same as before I guess). In theory you could do 4 two day call ins in the yr, accrue 4 points, miss 8 days. plus still have 3 tardies allowed.

It's (annual): 5 points=CA. 9 points=final. 12=term.

That gets me to another abusable thing, AFAIK any part day miss is .25 points (they did not actually talk about leave earlys, but I assume it's the same .25 as >8 mins late). So therefore, in theory you could come in only one hour 19 different times (.25X19=4.75) before a CA lol. Again if you were really attempting to abuse the system and of course, did not care about the monetary loss.

They did mention they themselves are new to this (is this not in stores tho?) so bear with them as they work out kinks.

official start is September 6, the official policy to read drops in workday (or mytime I forget) june 24, something like that. more dates too, thats what i remember

Also now all scheduling, swaps (!), overtime, attendance, your points in the new system, is gonna be through a new app called UGK. and if you cover any missed time with sick within 72hrs, it's not points.

Oh yet another nice thing is everyone starts at zero in the new system. So you could probably take advantage of a few call outs before then depending, that will disappear on Sep 6.

Overall I applaud the changes tho. Took them long enough.
 
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