- Joined
- Dec 11, 2015
- Messages
- 2
So for the second time in my short time on Instocks I was approached by my STL today asking why a metric was low. The first time it was just scan count on a particular day, the same day he "liked" a Tweet by another Instocks team member who took it upon themselves to several fix POGs instead of researching. This was when we were all a week into the team.
Yesterday I worked with this same team member and we had knocked out the RIGs by about 7:45 A.M. and we open at 8:00 A.M.. I was asked by opening LoD to clear the flexes and RTS since they need to be completed by 9:00 A.M. then obviously pulled as they appear in the PDA. At 7:45 A.M. when we were starting to research Softlines and when I was asked to take care of Flex really quick, there was still 70 tasks left in the system. I finished Flex and RTS right as the lights for the store came on. I pulled my MyDevice out and noticed the task list was complete already. I don't believe this person honestly scanned 70 (minimum) sections in 15 minutes.
When I looked at a breakdown of last week's scanning by day and by team member, I noticed the day that we had completed the entire task list before opening (to everyone's' astonishment including my own) on the same day of last week, the total scan count for that team member was 50. That's it. This particular person has been picking up most of her hours in the last week or two from visual merchandising but being as they were originally a Softlines team member they are still scheduled Instocks to help on the day that the research in the task list is mostly in Softlines.
So task list drops at 6:30 A.M. and we somehow completed by 8:00 A.M. and yet in 90 minutes of work she has a total of 50 scans? I'm seriously doubting if this person is even doing their work.
So this time I was approached by my STL for the RIG completion %. I want to know if there is any way to see how many RIGs a person skipped on the Workbench anywhere? It doesn't show in TM detail. There has to be a way to investigate this metric further.
Yesterday I worked with this same team member and we had knocked out the RIGs by about 7:45 A.M. and we open at 8:00 A.M.. I was asked by opening LoD to clear the flexes and RTS since they need to be completed by 9:00 A.M. then obviously pulled as they appear in the PDA. At 7:45 A.M. when we were starting to research Softlines and when I was asked to take care of Flex really quick, there was still 70 tasks left in the system. I finished Flex and RTS right as the lights for the store came on. I pulled my MyDevice out and noticed the task list was complete already. I don't believe this person honestly scanned 70 (minimum) sections in 15 minutes.
When I looked at a breakdown of last week's scanning by day and by team member, I noticed the day that we had completed the entire task list before opening (to everyone's' astonishment including my own) on the same day of last week, the total scan count for that team member was 50. That's it. This particular person has been picking up most of her hours in the last week or two from visual merchandising but being as they were originally a Softlines team member they are still scheduled Instocks to help on the day that the research in the task list is mostly in Softlines.
So task list drops at 6:30 A.M. and we somehow completed by 8:00 A.M. and yet in 90 minutes of work she has a total of 50 scans? I'm seriously doubting if this person is even doing their work.
So this time I was approached by my STL for the RIG completion %. I want to know if there is any way to see how many RIGs a person skipped on the Workbench anywhere? It doesn't show in TM detail. There has to be a way to investigate this metric further.
