I know a lot of it ends up in places like the goodwill, but before it gets there, do people have to sort it or anything? Does someone scan those dumb stickers after the stuff leaves the store? If they do, I feel really sorry for them because they can be anywhere on the items from our GS dept. I'd love to hear about all the crazy crap they have seen. My store seems to forget that you can toss shit out.
I'm mostly thinking about broken glass and bins. I don't think our AP has ever cared about salvage. We have people defecting things out because it was discontinued and unlocated.
Amanda Cantwell
Service Advocate
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I'm not sure they scan but I think they (leaders, ap) can pull a report of the reasons... but I dont know why they would
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Well yeah otc is esim
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The reason is to see why the shortage , for example if I decide to override to toss a mirror because of a dent now I’m losing all the money by tossing it oppose to salvage Salvage gets credit while toss you lose it all which create shortage in margin .
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It should anything that was salvage goes into a master label for dc .
starmaster1000
Master NCR Torture Device Operator
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From what I understand, Salvage (strictly talking Box D stuff - not Box C CRC) items are not always sorted through, but the Central Returns Center (CRC) audits things randomly to ensure that nothing bad is getting sent, mostly empty packages, non-Salvageable items like food or medicine, so the labels exist for the purpose of those random audits.
CRC stuff (which is silly why it’s called that, as it all goes to the CRC) like electronics, furniture, etc. is strictly processed piece by piece. That’s because a lot of that stuff (like Apple products) are shipped back to the manufacturer for credit back, or also sent forward for the next part.
After all is said and done, (a) Salvage and (b) non-creditable CRC is palletized and sent off to a clearance warehouse where it’s auctioned off in pallets to the next highest bidder like Dirt Cheap, ROSS, and your other local discount stores.
Some of it does end up in thrift stores via the CRC donating things they leave out of pallets, but who knows.
CRC stuff (which is silly why it’s called that, as it all goes to the CRC) like electronics, furniture, etc. is strictly processed piece by piece. That’s because a lot of that stuff (like Apple products) are shipped back to the manufacturer for credit back, or also sent forward for the next part.
After all is said and done, (a) Salvage and (b) non-creditable CRC is palletized and sent off to a clearance warehouse where it’s auctioned off in pallets to the next highest bidder like Dirt Cheap, ROSS, and your other local discount stores.
Some of it does end up in thrift stores via the CRC donating things they leave out of pallets, but who knows.
starmaster1000
Master NCR Torture Device Operator
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Maybe not at the store level, but at the Corporate level yes that’s run often. They need to know why things are being “written off” for legal reasons.
If we start blaming “Guest tampering” on every item, then we’d need to probably step up AP presence as 100% of our losses are directly related to our shoppers being jackwaggons in our stores lol.
There has to be a reason it was programmed.
happygoth
reshop till I drop
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In Style I only override to toss things that are unwearable - ripped, heavily soiled, reeks of cigarette smoke (thanks GS).
As for reasons, I use Guest Tampering a lot because it's true. Packages of underwear, t shirts, socks ripped open constantly, and what is AP going to do? Nothing that's what. They probably sit on the cameras and laugh when they see it happening, if they are even monitoring them. Otherwise I would think it would be an easy grab, as all of our basics areas are tore up daily.
As for reasons, I use Guest Tampering a lot because it's true. Packages of underwear, t shirts, socks ripped open constantly, and what is AP going to do? Nothing that's what. They probably sit on the cameras and laugh when they see it happening, if they are even monitoring them. Otherwise I would think it would be an easy grab, as all of our basics areas are tore up daily.
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wish "crushed in transit" was an option for crushed freight coming off the truck.The option to send photos, would be nice.
I only know in Food (not sure about Gen Merch) but there is an option to choose "Trailer" as to where it was damaged (instead of "Salesfloor")
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you can send photos of truck/freight issueswish "crushed in transit" was an option for crushed freight coming off the truck.
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You used to have to scan everything to the pallet label, but they got rid of that a few years ago. I'm not sure if they have started to go through salvage pallets or something because there was a communication on workbench this week about how the DCs and carriers are seeing a bunch of product on the salvage pallets that should not be there (regulatory issues and other such things)
And there is a report that tracks Override to Destroy percentages, there is a threshold you have to be under. I will drill down into the defectives report to see what is being overridden so I can have TL's follow up with the team members that have excessive amounts of stuff they are tossing.
And there is a report that tracks Override to Destroy percentages, there is a threshold you have to be under. I will drill down into the defectives report to see what is being overridden so I can have TL's follow up with the team members that have excessive amounts of stuff they are tossing.
IWishIKnew
This was supposed to be a seasonal job...
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As far as barcodes, the only time I get a barcode these days is when items are damaged. Non-damaged (eg. "no space to remerchandise" items, 'cause we don't have clearance endcaps much anymore) items don't have a barcode, and $0.00 salvage don't even print a label, most times (and even when they do, it's the "special handling" label).
Have I mentioned I really wish there was a way to damage out non-food items more than one at a time? Say, when an entire box of 10 mirrors gets smashed and we have to defect them out one by one (and remember to select 'throw away' every time, which I never remember to do). I've never met a box of mirrors that comes through entirely intact. We're lucky if only one is broken. Same for things like boxes of candles or picture frames--if one is broken, more than one is often broken and it's such a PITA to have to fill out the item removal screens one by one by one.
Have I mentioned I really wish there was a way to damage out non-food items more than one at a time? Say, when an entire box of 10 mirrors gets smashed and we have to defect them out one by one (and remember to select 'throw away' every time, which I never remember to do). I've never met a box of mirrors that comes through entirely intact. We're lucky if only one is broken. Same for things like boxes of candles or picture frames--if one is broken, more than one is often broken and it's such a PITA to have to fill out the item removal screens one by one by one.
correction - the option to send photos that would make an improvement in the way products are shipped, sorted or packed
sure. wish there was a drop down menu - Break Pack Label stuck to product. Product leaking. Product crushed, Item broken, etc.
I scan it out under Pricing
SuperTarget
Former Team Member/Leader
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- Aug 12, 2017
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What we need is a Not Damaged > No Space to Remerchandise for food to just send it to Donate
