i’ve tried to call as little as possible, but i was very irked a week or two ago when i waited on hold with target.com to get a receipt id and vcd # and the person who finally answered was annoying. i said, “hey, i’m calling from [insert store number] and i was just wondering if i could get the receipt id and vcd #. i have the order number.”
she said, “give me the order number.” so i started to and then she cut me off in the middle and said, “i was better off hanging up and calling back.” mind you, this was after already waiting on hold to get through, so she wanted me to do that again.
i ended up doing a no receipt return and overriding it.