Archived Target Storefront

[REDcardJJ]

Target Storefront™ : Target - https://www.target.com/c/target-storefront-/-/N-storefront

Looks like Target's getting into the marketplace business now too. These can be returned in store, but they *cannot* be resold or sent to salvage. They don't even have DPCIs. If the guest doesn't have the receipt or the card that they used, they have to contact Guest Relations to get a return.

Thoughts on any of this? I think it's just gonna add more confusion to already confusing Target.com returns.

 

[Anelmi]

Glad I’m not working GS as much anymore....

 

[LearningTree]

Yeah I think it's gonna cause a shit storm. I expect I'll be called to the service desk many times.

 

[theissueoftissue]

What is it I’m not hip

 

[greatteam]

Another not fully thought out roll out that they're dumping on us to figure out and bear the brunt of.

Why not dump more on guest service? After all, we don't do anything anyway! Just twiddle our thumbs we do.

What happens when we're the only one scheduled with a line and a curbside pickup waiting and we have to deal with this? Did they think of that? Of course not, because this company doesn't think.

 

[OneArmedJesus]

What is it I’m not hip

Its nothing to do with being hip, Think of it like Amazon, where 3rd parties sell things on their website. That's whats going on here. Target is opening their website for 3rd parties to sell things on their website that isn't fulfilled by Target

 

[REDcardJJ]

What happens when we're the only one scheduled with a line and a curbside pickup waiting and we have to deal with this? Did they think of that? Of course not, because this company doesn't think.

They talked to me about a negative guest comment I got (about a wait time)

Now I just spam the additional cashiers button until someone comes to help me...

 

[Amanda Cantwell]

NOOOOOOOOOOOOOOO

one of the many things that makes target better than Walmart is the fact that there's no marketplace. I'm ok with it as long as market place can't sell items target sells.

 

[GoodyNN]

This will all end in tears. Ours, mostly.

 

[Hardlinesmaster]

It has the restock link, too. Omg.

 

[idkwhattodo]

we found out about this earlier this week and i’ve been waiting for it to be posted here. all of us at guest service are planning our inevitable deaths already.

 

[Frontlanegirl]

Target Storefront™ : Target - https://www.target.com/c/target-storefront-/-/N-storefront

Looks like Target's getting into the marketplace business now too. These can be returned in store, but they *cannot* be resold or sent to salvage. They don't even have DPCIs. If the guest doesn't have the receipt or the card that they used, they have to contact Guest Relations to get a return.

Thoughts on any of this? I think it's just gonna add more confusion to already confusing Target.com returns.

I saw this the other day and right now it is confusing as we have yet to see any of this type of merchandise returned. Very confusing and it is not going to be an easy and seamless return.

 

[Frontlanegirl]

Another not fully thought out roll out that they're dumping on us to figure out and bear the brunt of.

Why not dump more on guest service? After all, we don't do anything anyway! Just twiddle our thumbs we do.

What happens when we're the only one scheduled with a line and a curbside pickup waiting and we have to deal with this? Did they think of that? Of course not, because this company doesn't think.

The additional service button is my friend. Two people in line and I hit that button.

 

[Amanda Cantwell]

I saw this the other day and right now it is confusing as we have yet to see any of this type of merchandise returned. Very confusing and it is not going to be an easy and seamless return.

Idk to me it just seems like the same as the return of an online only item. No receipt or card no return. As long as it comes with a scannable packing slip

 

[REDcardJJ]

The additional service button is my friend. Two people in line and I hit that button.

I’ve been doing 1+1 service standard at Guest Service because no one was able to tell me how long a guest should be waiting before we call backup.

 

[Amanda Cantwell]

I’ve been doing 1+1 service standard at Guest Service because no one was able to tell me how long a guest should be waiting before we call backup.

Lol at my store if we tried that we might as well leave a rock on the button

 

[GoodyNN]

Okay, so serious question for anyone who knows. We can't label them as online and put them to the floor, and we can't send them to salvage. What the heck are we supposed to do with them when they get returned?

 

[OneArmedJesus]

I can only imagine we won't be able to price match with store front items, gonna cause some angry people in Electronics and else where

 

[RhettB]

All this junk will go straight to salvage.

 

[can't touch this]

Target is opening their website for 3rd parties to sell things on their website that isn't fulfilled by Target

3rd parties = private sellers?????

 

[RhettB]

3rd parties = private sellers?????

Yes, like 3rd party through Amazon

 

[can't touch this]

oh goody, I can use my TM discount to buy a drug lord's used burner phone!

 

[REDcardJJ]

Okay, so serious question for anyone who knows. We can't label them as online and put them to the floor, and we can't send them to salvage. What the heck are we supposed to do with them when they get returned?

All this junk will go straight to salvage.

Target doesn't own the rights to sell these items in store, so upon return they go into the toss bin to be put into the compacter. We aren't supposed to send them to salvage, CRC, or donate them.

 

[Amanda Cantwell]

No see they don’t mention anything about like “you can sell today!” So I’m hoping HOPING HOPING that means only other company’s can sell. That would be ok.

 

[Frontlanegirl]

Idk to me it just seems like the same as the return of an online only item. No receipt or card no return. As long as it comes with a scannable packing slip

We already have merch come back that does not have a scannable packing slip. How are we supposed to know that the item come from a third party if there is no paperwork?