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This is a gray type practice by stores. When I was a TM, the practice was to engage the guest who might be lurking with customer service just to let them know you around. Or call AP. But leave the asking guests for receipts to AP. In reality, Target, Walmart, or whoever there is no...

Add some top shelf to really add it on.

I have heard of instances where the Pharmacy bathroom is locked when it closes. But the only time my stores ever locked down their restrooms were in events of loss of water but the store shipped in port o toilets. Is this a metro small format Target?

Not Target related but funny and creepy I was at a local Wendys when this rough character dude (w/ toddler next to him) started chatting up a security guard in uniform. The guy started asking if it was legal for plain clothes Walmart AP to stop the guy for making a scene (missed those details)...

Say hello to Karen. Karen wants the world to bow to her. Karen is a B!TCH. If these guests instantly don't get their way or instantly find what they are looking for, they get angry and want to complain. Pay it no attention. Its the life of retail. Just be sure you can articulate the events...

Walk them to the backroom doors. And tell them to wait there. Then run down to the next doors and up to the breakroom.

Wear a jacket

"I shop here all the time spending hundreds of dollars. If you won't, I am just taking my business to Walmart."

If this a price match situation, follow the rules. They must have the competitor current ad. This would also be a situation to slyly call leadership over for them to inquire on the situation and rule on the over utilization of services. Might be better to scan and suspend the transaction and...

Back in the real days before this Make It Right for the Guest crap. If a No Receipt Return was coming up a Sale Price, that was it...no override. The guest could take it or leave.

Yes they have. I did it but I posted it well away from my personal devices and made the details vague enough to obscure my identity. If your store can trace it to you, they will fire you. The survey is not a TM reporting tool.

JUST FOR A GIGGLE...Give them the DPCI 245-03-1002 to take up to Guest Service. LOL

Make sure they have email

Spouses/domestic partners and dependents only.

Indirect cursing - warning Directly cursing at a guest - Writeup or term

Just praise the TM to the guest for the entire transaction.

Check the link through VirusTotal.com

1. All you can really do is partner with your ETL-GE and AP. 2.Nic-pick the returns for any noticeable wear or repackaging. I have encountered these guests years ago at my high volume store within a metro suburban area. These guests, and it would always be the same ones, would return multiple...

I WONDERED TOO I had ETLs who enforced the rules. Then others who broke them any time a guest complained so they wouldn't get bad feedback.