- Joined
- May 30, 2021
- Messages
- 48
Basically the title. BTC is peak for my store, which means increased freight and a lot of new team members. On top of that one of my fellow GM TLs has covid and another is on vacation, plus our specialty ETL just quit so my ETL has been spending more time in specialty. This means sometimes I'm the only TL over 27 team members. Obviously with so many of them being new that means pretty much the only thing I'm doing is following up to make sure they're being productive and doing things correctly. I've tried setting timers on my phone, doing vehicle counts every hour. I just can't keep up with all of them AND do all the little side tasks my ETL and SD expect me to do in a day. For example - my SD will expect me to be keeping up with every team member AND be running a double AND be the only leader over fulfillment AND remerch entire aisles by myself. I'm working 12+ hour days and still not getting it done. And then I'm being coached at the end of the week for not getting admin (planning, PC summary, TM training plan, desired hours survey) completed. I don't want to sound like I'm making excuses but I genuinely think what is being expected of me is unrealistic. And then on top of that I'll come up with a plan to delegate and get stuff done and my SD will come behind me and micromanage all my TMs and tell them to do random tasks, then get mad at me for them rolling truck or not completing pulls when he was the one who pulled them in the first place. Is this normal? Plus my SD will do something to "help" me like remerch something, but will then leave a big mess for me to clean up - 3 tiers worth of shit, pallets to backstock, whole aisles not priced - then get mad that it takes a while to clean up the mess or that the backroom is a mess in the first place when HE'S the one setting an example to team members that it's ok to leave half finished projects and the backroom a mess. I'm really close to just leaving my keys on his desk and walking out of the building.