I'm a new cashier (started about a month ago) and still on my 90 days. On my last shift, there was a lady who bought like 10 shampoos and came back to my register 5 times within an hour. She was using a shit ton of coupons and gift cards after gift cards. I don't usually check if the coupons match the items (stupid newbie mistake, but also bc I didnt want to hold up the line) so I was like okay whatever.
On the last time she went to my register, she told me that there were no more shampoos and conditioners in the shelf because she took all of it. I thought it was a joke. She also brought a friend with her, who had hella stuff and coupons as well. The LOD then informed my coworker to watch over me because they thought something wasn't right. When my coworker scanned the items and the coupons, it didn't match. She then told me that the two crazy couponers just played me dirty. I was stunned. I go through atleast two couponers each shift and who knows how many of them has fucked me over? I felt so stupid after because the lady basically stole 50+ shampoos and conditioners and I was dumb enough not to notice. Sigh.
But yeah, has anyone encountered this problem? Any tips on my next time dealing with a couponer? And will this affect my performance since I am still under my 90 days? I am so paranoid. Ugh.
On the last time she went to my register, she told me that there were no more shampoos and conditioners in the shelf because she took all of it. I thought it was a joke. She also brought a friend with her, who had hella stuff and coupons as well. The LOD then informed my coworker to watch over me because they thought something wasn't right. When my coworker scanned the items and the coupons, it didn't match. She then told me that the two crazy couponers just played me dirty. I was stunned. I go through atleast two couponers each shift and who knows how many of them has fucked me over? I felt so stupid after because the lady basically stole 50+ shampoos and conditioners and I was dumb enough not to notice. Sigh.
But yeah, has anyone encountered this problem? Any tips on my next time dealing with a couponer? And will this affect my performance since I am still under my 90 days? I am so paranoid. Ugh.