Dying Sun
Ojutai's lieutenant
- Joined
- Apr 22, 2013
- Messages
- 248
ok this is gonna be a bit of a rant so bear with me guys.
this happened last Friday night. I was on cashier and it came time for my break. so I grabbed a can of pringles and a large tea ok so far so good right? so I walk back to the break room and get into TSC when my phone goes off and I see that it is my mom. naturally I answer it and she asks me if I was still at work if I could go back to seasonal and check for clearance M&Ms so I put the chips and drink and badge in a locker and go back out. sounds normal so far right here comes the kicker. as I head back to seasonal Im carrying on a conversation with my mother about my sister who was named student of the year for our area(all districts) one hell of an honor really. when outta nowhere a guest storms up to me and snatches my phone from my hand and screams at me that I should be helping her instead of talking on the phone. working through my shock I remember that im technically still on the clock and politly apologize saying that I am on break and asked for my phone back. SHE REFUSED! saying that this should go to my manager, she hangs up the call and then has the nerve to criticize my wallpaper( which due to the Journey into Nyx prerelease is the card I was hoping to pull Atherios God of Passage) she says that its inappropriate for work and shouldn't be where customers can see it. she proceeds to walk away (my phone still in her possession) and goes to the service desk and demands the store manager. our STL gets up to the desk and she hands him my phone and claims that I was ignoring her by talking on my phone while working. He asks me if I am on break to which I replied yes. he hands my phone back to me and she flipped her lid, screaming about how no action was going to be taken against me. he calmly told her that I was on my break and was doing nothing wrong. she asked why I had an obscine backround on my phone and the STL asked to see it. without hesitation I showed it to him and he said that there was nothing wrong with it. this served only to anger her more and she proceeded to call me a lazy f*** with no future and my STL a deadbeat before leaving for good.
im sorry for this long story you guys but I need to know, have you all seen guests like this or am I just really unlucky?
this happened last Friday night. I was on cashier and it came time for my break. so I grabbed a can of pringles and a large tea ok so far so good right? so I walk back to the break room and get into TSC when my phone goes off and I see that it is my mom. naturally I answer it and she asks me if I was still at work if I could go back to seasonal and check for clearance M&Ms so I put the chips and drink and badge in a locker and go back out. sounds normal so far right here comes the kicker. as I head back to seasonal Im carrying on a conversation with my mother about my sister who was named student of the year for our area(all districts) one hell of an honor really. when outta nowhere a guest storms up to me and snatches my phone from my hand and screams at me that I should be helping her instead of talking on the phone. working through my shock I remember that im technically still on the clock and politly apologize saying that I am on break and asked for my phone back. SHE REFUSED! saying that this should go to my manager, she hangs up the call and then has the nerve to criticize my wallpaper( which due to the Journey into Nyx prerelease is the card I was hoping to pull Atherios God of Passage) she says that its inappropriate for work and shouldn't be where customers can see it. she proceeds to walk away (my phone still in her possession) and goes to the service desk and demands the store manager. our STL gets up to the desk and she hands him my phone and claims that I was ignoring her by talking on my phone while working. He asks me if I am on break to which I replied yes. he hands my phone back to me and she flipped her lid, screaming about how no action was going to be taken against me. he calmly told her that I was on my break and was doing nothing wrong. she asked why I had an obscine backround on my phone and the STL asked to see it. without hesitation I showed it to him and he said that there was nothing wrong with it. this served only to anger her more and she proceeded to call me a lazy f*** with no future and my STL a deadbeat before leaving for good.
im sorry for this long story you guys but I need to know, have you all seen guests like this or am I just really unlucky?