Hello all. I'm a relatively new HLTM at a Target on the Gulf Coast.
I've been very (and I mean VERY) poorly trained up until this point (LPs ignored and signed off as completed without my knowledge, training certs ignored and forced through as completed, not trained on how to clear Indymes or answer phones, etc. Much of the stuff I was supposed to be trained on I figured out through trial and error or by asking other TMs that had been with the company longer.) We're short staffed at the moment and our PFresh/Grocery TLs have been taking vacation time and the such lately, making it nearly impossible for me to get any time with them to work out exactly what would be expected of me when I do finally get my PFresh certs done. Well, I've got a market closing shift coming up soon, and I'm so lost it's not even funny. I can close any HL section except Grocery, since I know there are some specifics relating to cold boxes and the like.
ETL-HR keeps telling me that the four hours I worked with one of the grocery TMs would be more than enough time to have gotten all the knowledge I need.
My question is: What am I in for?
If this is the wrong section for this, sorry.
I've been very (and I mean VERY) poorly trained up until this point (LPs ignored and signed off as completed without my knowledge, training certs ignored and forced through as completed, not trained on how to clear Indymes or answer phones, etc. Much of the stuff I was supposed to be trained on I figured out through trial and error or by asking other TMs that had been with the company longer.) We're short staffed at the moment and our PFresh/Grocery TLs have been taking vacation time and the such lately, making it nearly impossible for me to get any time with them to work out exactly what would be expected of me when I do finally get my PFresh certs done. Well, I've got a market closing shift coming up soon, and I'm so lost it's not even funny. I can close any HL section except Grocery, since I know there are some specifics relating to cold boxes and the like.
ETL-HR keeps telling me that the four hours I worked with one of the grocery TMs would be more than enough time to have gotten all the knowledge I need.
My question is: What am I in for?
If this is the wrong section for this, sorry.