I'm not scheduled to do self checkout at all next week but I had to do it yesterday and got onto a few times for not "talking to the guests". I told every single one of them "Have a good night" but I'm guessing they want me to personally go up to them and ask how their day was. I have no problem talking to people but the problem for me is that I feel like if someone goes to self checkout they want to be left alone and not have to interact with people. Maybe I'm wrong. They also want me to be pushing the red cards at self checkout which I think is really dumb because if you use self checkout to begin with you definitely don't want to take extra time out of your day to sign up for a card you didn't want.
Does anyone have any tips to make greeting people at self checkout seem normal? I find it weird to go up to them when they're already looking at the screen and start ringing stuff up to ask "How are you doing to today, would you like to save 5% with a red card". I feel I will annoy more people than make them have a better day by talking to them.
Does anyone have any tips to make greeting people at self checkout seem normal? I find it weird to go up to them when they're already looking at the screen and start ringing stuff up to ask "How are you doing to today, would you like to save 5% with a red card". I feel I will annoy more people than make them have a better day by talking to them.