Unreturnable
Receiving/Reverse Logistics
- Joined
- Dec 20, 2012
- Messages
- 137
Has anyone else had the dubious honor of working with the Winter '14 PDA update? I'm not sure if it's a company-wide rollout yet, but my store now has Outbound Tracking as an app to do all manner of tasks. All things ESIM, Salvage, CRC, Donation, and pallet-tracking-related are now bound up in this app. As a result, Price Change is now responsible for having each team member "track" their own salvage onto the pallet and scan it in, Guest Service sends their CRC/Salvage back and the Receiving TM is responsible to somehow figure out what it is and scan it in the next day, and apparently we've doubled or tripled the bills of lading sent out on sweeps.
So as the Receiving/Reverse Logistics TM who sees this the most, it's been pretty challenging so far. I don't know why, but I was the only one in the entire store to read the memo on this thing so I had the honor of informing everyone from my ETL to the Price Change TL to the front end, and everyone was just horribly confused and unhappy about the change. An entire week of Price Change salvage slid without being scanned into the pallets that I kept sending out, and the opening GSTL has no idea if the closing GSTL actually sent their CRC/salvage back or just closed it out in the POS system and lost it.
If anyone is ahead of me on this, or figures this out in the future, I had some questions regarding the new system. Also, be aware that I took over a poorly run receiving dock, so I'm just learning some things we were supposed to do but weren't doing; I'm not sure if any of this is old and I'm just catching up or if it's brand new stuff with the update.
-Does Price Change or Reverse Logistics track non-salvage donations at all? Obviously the Price Change salvage is in the batch they scan into the pallet; the ESIM donations are scanned into my ESIM donation bin, the Pet Food/Non-Food have new bins and labels that those get scanned into. I frequently have other miscellaneous donation that I send out on our salvage pallet, I've just been scanning it straight into the pallet myself but I'm not sure how this affects Price Change - maybe they add those items to their individual batches as they work during the day?
-Also, do we "track" food donation at all? I haven't found anything detailing how to set up that area, I've just been storing our dry grocery donations in food-ready boxes until our weekly pickup, but sometimes Price Change brings back food donation salvage and they've been asking if it needs to be scanned in or not. I haven't had a pickup for food or pet food donation yet, curious to see if we generate an electronic bill of lading for that now...
Anyone else having fun with this update yet? Any other info I missed?
So as the Receiving/Reverse Logistics TM who sees this the most, it's been pretty challenging so far. I don't know why, but I was the only one in the entire store to read the memo on this thing so I had the honor of informing everyone from my ETL to the Price Change TL to the front end, and everyone was just horribly confused and unhappy about the change. An entire week of Price Change salvage slid without being scanned into the pallets that I kept sending out, and the opening GSTL has no idea if the closing GSTL actually sent their CRC/salvage back or just closed it out in the POS system and lost it.
If anyone is ahead of me on this, or figures this out in the future, I had some questions regarding the new system. Also, be aware that I took over a poorly run receiving dock, so I'm just learning some things we were supposed to do but weren't doing; I'm not sure if any of this is old and I'm just catching up or if it's brand new stuff with the update.
-Does Price Change or Reverse Logistics track non-salvage donations at all? Obviously the Price Change salvage is in the batch they scan into the pallet; the ESIM donations are scanned into my ESIM donation bin, the Pet Food/Non-Food have new bins and labels that those get scanned into. I frequently have other miscellaneous donation that I send out on our salvage pallet, I've just been scanning it straight into the pallet myself but I'm not sure how this affects Price Change - maybe they add those items to their individual batches as they work during the day?
-Also, do we "track" food donation at all? I haven't found anything detailing how to set up that area, I've just been storing our dry grocery donations in food-ready boxes until our weekly pickup, but sometimes Price Change brings back food donation salvage and they've been asking if it needs to be scanned in or not. I haven't had a pickup for food or pet food donation yet, curious to see if we generate an electronic bill of lading for that now...
Anyone else having fun with this update yet? Any other info I missed?