Recent content by fox80

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    COVID-19 COVID return policy

    Returns and exchanges resume again on April 27,2020.
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    COVID-19 During emergency, suspend the price-match policy, and other suggestions

    They have already disabled the Circle sign out on the checkout POS last week.
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    How to do a Target Plus Return.

    I am GS I have never heard of Target plus return?
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    Target GiftCards: why are access codes so hard to read - and inconsistently placed?

    We have some that TM's or guest scratch so much that it was hard to read we used rubbing alcohol on them and the numbers appeared.
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    Who answers the phones in your store?

    We are a integrated guest service desk and some brilliant person thought hey Guest Service doesn't have enough to do so lets make them the store operator and also put the phone way over the other side of the desk. I have had it with this crap. They say guests are number one well in my book the...
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    I'm Lost! How to operate a cashier

    Cashiers you can not operate first of all. Our store don't have cashiers we are advocates and unfortunately we will not advocate your request.
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    Archived Should my wife be able to get TM discount?

    I had the same issue on the app adding my team member back but I went on the target.com on my computer and added it that way and it hooked up to my app on my phone.
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    Archived Super Stressed

    Guest service has so many different things that can happen from each guests so to ask questions is appropriate. I have been there for many years and still have questions because things change alot. Each time you do Gs you will get comfortable. As someone that has trained many tm lately I am...
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    Archived CASH OFFICE TIMING

    We got the new recycler last week and our CO TM's have been in there for 3 hours they say they have to triple check and go back and forth between the old and new system.
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    Archived Companywide outage

    Well its been months at our store after a guests has paid and says processed there receipt don't print. Plus all these updates that they have changed added even more steps to process things at Guest Service and changing things on the POS have made life more difficult and resetting the registers...
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    Archived Companywide outage

    Well we didn't get any support for the shutdown from our team leads the top Guest Service employees we banded together and came up with a plan and did one item to get guests through. We are a integrated desk so we get everything thrown at us we had to yell out to guests that the system is down...
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    Archived Does your store expect cashiers to use their own smartphones when Zebras aren't available?

    I use mine I am at GS and it is alot faster than the zebras.
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    Archived The day before the visit.

    My store they handpicked who they wanted to represent the store to the new DTL so whoever was a regular TM they took off the schedule. It makes you realize that you are not what they want in that position.
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