Recent content by Grable69

My store has 2 setl’s. If we both work that day one opens and one works mid. If one of us is off it’s only mid.

The front should run efficiently because all the advocates are empowered to take care of the guest. The problem is some people both new and old don’t want to take any responsibility. They want to make 13 or $15 an hour and still do the work but they did when it was nine. Some people want to do...

It means it will be running the self checkout machines and helping guest when they have errors or arebuying something that is restricted. It’s really not that hard, so someone can give you a short course so you can do the basics.The difficult part is making sure that everything is scanned and...

My store opens sealed packages because we’ve been burned before by scammers. This protects both the store and anyone who buys it afterwards if it’s put back on the shelf. You wouldn’t believe how many scammers come to my store on an average week.

Our store has some of the same problems. It’s been really hard this seasonal period.We also have a lot of people who want to complain about getting no hours, but don’t want to workwhen you offer them more hours. This is partially because of how low the unemployment rate is and how many people...

Since when do we hold stuff for more than 24 hours at my store we’re down to end of day. A two day hold we haven’t done that in more than four years the guest can’t come get it that day then they don’t really want it. Most times people call for a hold and never come. Can’t sell it it’s in the back.

I run the front and I don’t mind helping out with style defectives or any other department for that matter. But I do expect whoever brings The defectives up to communicate with my team. We also have days where we’re so busy we don’t have time. Last Saturday a team member in seasonal brought up a...

I agree that all team leads are ETEL‘s just sit in the office are at Starbucks drinking coffee. People need to realize that if you don’t show that you can do the job you’re never going to get the job. If you want to advance talk to your team lead in your ETL about it. They’ll tell you what they...

I don’t understand SNA team lead should be upfront 90% of their time. So why is your store so messed up. At my store I spent about 90% of my time watching the front, listening observing training and acknowledging my team. That’s the only wayTo make sure that our guests are taken care of.

I agree nobody in my store want to stay logged into the phone but they always want us to do their research shop and defects at guest service. We shouldn’t have to do everything for them when they have time to help guest as well Target supposed to be all about the guest not about pushing all the...

I spend about 80-90% of my time on the front.You do have a desk but your only in TSC for your emails and workday mostly.

We hold til end of day, just no clearance or limited items.