Recent content by h8guests

Update: I got the job and gave my 2 weeks! My last day is my 10 year anniversary!! I'm super excited and can't wait for this new adventure out of retail and out of red and khaki! No more tms asking for days off when the schedule is already written or has been up for weeks, no more aggravating...

2 hours?!? The stores in our area are only doing it in 1! Well, whether it's 1 or 2 hours, that's a long time to be off the floor. And imagine my dread trying to schedule it all 😭😭😭

I do know that HROC (Human Resources Operation Center) was having an issue with some people clearing/ not being coded correctly for orientation last week in our new Workday system. I called them myself about 4 times in one day trying to figure out a multitude of questions/comments/concerns. I...

@Catalina Come join us in California where you HAVE to take a lunch before your 5th hour or you hit compliance 👍🏾For a 5hr shift you get a 15 min break and a lunch, 6-8hrs you get (2) 15 mins breaks and a lunch. Plus most of our SCOs/Service Advocates only work 4.75 unless asked to extend...

I have an in person interview next week with a company I REALLY want to work for. As soon as I get that "yes", I'm giving my two weeks. I feel kinda bad bc I'm an HR expert and our store desperately needs to staff bc of turnover, we have inventory in Aug, alcove remodel in Sept, BTS staffing...

I think we had 15 people before the event started at noon!!! Our store was beyond busy!! I think we did close to 100 interviews?

Deleted! Thanks for the heads up!

I'm black and I don't use it. There is so much hate behind the word. ALSO she knew she fucked up because she came and apologized to ME even though I wasn't in the original conversation. She knew that I was kinda close to the TM who told me the story. She went to say "Oh I'm not racist." And a...

One TM asked another if we had durags in stock and other didn't know what they were. So the TM showed the other a picture and said "oh the things that n*****s wear?" Besides it being HIGHLY inappropriate, she didn't know the TM's son was mixed. It was so dumb. She was with the store for like 12+...

Funny story today.... Lets start off with this I am one of two black female team members at the store... The older white woman came into the store to do a return and this is the conversation that went down randomly in the middle of the transaction: Guest: I just saw an amazing movie! Me: Oh...

California Guest Service TM here...Depends on the store discretion. I've worked in two different districts in SoCal with return fraud issues (mainly coupon or HBA return fraud) and we limit cashing out 2 gift cards only. I've had shady guests come in with literally a stack of 10+ gift cards...

At my store we have so much theft/return fraud we don't return HBO or electronic items without a receipt. So this one time this shady ass guest tried to return 3 HP inks without a receipt with his ID already in his hand. I turned him down and sent him on his way. LITERALLY MAYBE 10 MINUTES...

This cashier at my store that is slow in everything she does. Clocking in, walking out from TSC, going to the restroom, even telling f***king stories omg. And she always has to stop and tell some story or walk to guest service from her lane to get in some conversation. It irritates me because I...

I had a guest ask me my bra cup size because she was looking into getting implants. Another time a guest told be to not have kids past 35 because her last one wrecked her body...

I work guest service too...next time I'm totally going to say this