Recent content by manninham

They cant coach you for not getting REDcards or for having a low conversion rate, but they can write a coaching saying you're not asking every guest about the target REDcard and driving guest loyalty and blah blah blah. Theres different ways to write it up and coach it so that hr will accept it...

Just keep asking and trying, ask around to the veteran team members there and see how they do it. Your GSTL/GSA should have plenty of advice for you on different ways to ask guests and just general instruction on it. I guarantee that if you seek feedback on your performance overall and on...