Recent content by Mhh2me

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    Service & Engagement Team Leads

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    Archived Corrective Action

    I have a question/concern. My ETL left without notice last month but not before putting me on a CCA for performance. Yesterday I was called in the HR office to discuss things since some time has passed. Long story short, they want me to make a decision about my job. I have worked for this...
  3. M

    Archived Pay discrepancy between SETLs

    So I agree that performance outweighs experience when it comes to performance reviews and hiring. BUT, these TL raises were given strictly to get leaders into a pay grade which is why for me experience (or time in) matters in this. Before this happened, there was a pay gap between myself and...
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    Archived Pay discrepancy between SETLs

    Almost 15 years as a TL and I’m at $17.66 as SETL and the other SETL is at $17 with 3 years in. At some point in all of this modernization, you’d think that Target experience would matter.
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    Archived Running the front

    I’ll tell you how it’s going for me. On the weekends, I have all the help I need, but I’m not scheduled until 10 or 11. During the week the early hours are fine up until @2 and then it starts to fall apart with very few midshifts and people swapping shifts like candy. Then factor in not...
  6. M

    Archived *honk honk*

    So today we had a drive up guest with a large 20+ item order. When we responded to the honk, the car was no where to be found and I mean no where. The team member called for help, and I responded by going out to see if I could see the guest car to no avail. Long story short, we canceled the...
  7. M

    Archived Companywide outage

    My store was relatively calm. The only issue that we had was with drive up. Constant phantom drive up calls and then, a couple of orders that did not alert, but the guest was there. And a SE Lead that thought I was allowing the team to ignore the guest and the alert. Direct quote ‘why didn’t...
  8. M

    Archived Companywide outage

    And Wednesday Redcards and the wallet were both down for a time?
  9. M

    Archived Companywide outage

    Did anyone work on Friday and notice any strange goings on with returns or myperformance on the zebra? The reason I’m asking is that my store was able to process a return for a $500 tv on a receipt that expired a month ago (no override required; receipt scanned and no flags at all even though it...
  10. M

    Will Mid-GSTL shifts be mandatory in every store?

    At my store we have 2 SE TL’s and we are still being scheduled for opening/closing shifts with only one mid shift during the week and one on the weekend. Does anyone else feel like the front of store was an afterthought in modernization?
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    Archived GM2

    Thanks for the reply:). At my store TL’s don’t do cash office either, we just have been a little bit salty about the closing/opening schedule. And now with the key carrier and cash office codes added in, its just adding to the frustration. Not a lot of communication and at times not a lot of...
  12. M

    Archived GM2

    In my store all of the GM TL’s and one Style TL are key carriers. SE TL and FB TL’s are not. However, the SE TL’s still work regular closing/opening shifts. Can’t seem to get a straight answer about why either. Adding to the frustration now is that the new key holders are getting codes for the...
  13. M

    Archived Sell, Sell, Sell

    Had my review today and it was much better than last year, but no base pay grade increase Only a larger than normal increase. I was told that there would not be any base pay increases to keep people from capping out.
  14. M

    MEGATHREAD 2018-2019 Store Modernization Megathread

    That is correct...at least in my store.
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    Archived Merit %s

    So help me understand something. If you are an ION, do you have to be on a corrective action? I’m asking because my last TL review I was an ION and never on CCA nor was I ever told that I was on the road to a CCA. To say I was stunned is an understatement. What I was told is that the brand and...
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