To all the guests who have been gaming Drive Up for 99 cent gallons of milk: Stop. OMG. Just stop. You can keep placing orders for multiple milks. We’re just going to keep cancelling them.
TTOG: I understand you found a similar Otterbox on Amazon for ten bucks cheaper. But guess what? If I cannot verify it with the Price Match app and it showed out of stock (ships in 3-5 weeks) on your phone, I cannot price match it. Go ahead and call corporate, Karen.
In which case, that’s not a problem to help them find that item.
However, when they regularly shop at my store and want us to find their entire 20 item order, that’s where I have an issue.
Those Shipt people are the worst. Like, you’re getting paid by Shipt to shop. I get if you need help finding one or two things, but I will not shop for you.
We had Drive Up last holiday season. I told AP as well as our GSTLs that if something expensive (think TV or game console) pulled up late at night, I would be calling for them to walk with me. They agreed.
TTOTL: Look, I get that you like to run a ‘Yes’ desk, but this guy was clearly committing fraud by attempting to have us price match a purchase from a different store the same day. What made me suspicious was the fact that he was using a receipt that had more holes (from staples) than Swiss...
TTOG who did a last minute 30+ item Drive Up order: You suck. If it had been all baby food or all cleaning/paper products, I wouldn’t be so irritated. But you did both, so you suck. I missed goal and our % was screwed.😡