Recent content by Priceslasher

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    Fall tm bonus

    Hmm. Not sure if this is just my store but as a TL wasn’t asked my thoughts. I was told a few tms that did receive though🤣
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    Is Guest service team leader salaried or hourly?

    Definitely not enough! Unless your co gives just as much you do. 100/100
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    A question about TL development.

    So, I was told DBOS no longer a thing… lol
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    New S/E TL

    Yes. Those backup team members can also point guests to next available lane. Advocate for yourself too.
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    New S/E TL

    Yup I sure do. Where are my resources? Oh taken to the floor … lol. But, I haven’t forgotten what it’s like to be a tm, never will that’s what makes me a great team leader, also try to remember just from my fos we aren’t up there like hahaha…. Gm isn’t getting their work done today.
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    New S/E TL

    But to be fair ALL of the things you list… are actually your job. The entire building has tons thrown their way. It is everyone’s job to respond to guest calls and be a team player. It’s rediculous to spend time searching the roster calling individually when what you get is they called out, I’m...
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    Leader Recognition

    Recognizing… to me..sometimes just that simple hello, a nod, a smile, semi side eye. Shoutout over walkie, truth is easy to speak when it’s positive! I’m not an executive just a leader but I encourage my team to be aware and find something to recognize daily. Over the past two years we already...
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    Quitting

    I know stores not all the same. But, mine encourages scanning the QR code for team member desired hours. If you do like parts of your job it may be easier to go on demand. Rather than starting a new school year and a job. Good luck , whichever way you decide.
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    Upcoming Operational changes

    Yes. Guest is the focus but it has “always” been about them, right..just telling what I know is being tested at mine. I also think target would prefer having the guest experience amazing through drive-ups. Etc. not so much in-store but I just lead a team in a store. Either way communication...
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    Upcoming Operational changes

    Exactly! It will all be done ON… which means no one on the floor dayside but possibly a leader or tm on their day off.
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    Upcoming Operational changes

    But will impact front tremendously none of the above will be there during hours guests will need them
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    Upcoming Operational changes

    If you run the front. You will not be involved, only affects inbound/gm/dbos. Heard it’s pilot of demodernization what stays what’s working.
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    New POS

    Haha yours have a belt. Just solid red counter tops for most IGS…and the counters are divided and the size of a game board LOL
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    New POS

    Integrated guest service desk…checklane 1 ,2,3 where we literally do it ALL! ALL DAY LONG… my guests ,have opu ,checkout, return and oh can u check if something is available and order it! Beyond and to another level of service desk
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    New POS

    Agree. Absolutely!! And Nintendo will send them straight back to the service desk at target! Just like consumer cellular, Verizon no one wants to do their actual part of the deal. They make it extremely frustrating for the guest, I’ve even heard excuses from those companies saying store side...
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