Recent content by Redcard

Are you serious? She blocked her own exit and couldn't push the cart out of the way? Am I reading this wrong? Am I missing something?

There are plenty of days where I'll try every spare battery that's available, and none of them are good.

My store still gets cakes. I wouldn't miss them if they were gone, though.

I had to laugh at this, it seems like it's true of all stores.

I'm convinced that most guests are dumb enough to be confused by that statement. I always say that, and I almost always get, "Huh? Do you have it or not? Can you check the back?" in response. As for prank calls, every so often I'll get a call and I really won't be able to tell whether or not...

Or when you you don't even see a number; its just blue with the white asterisks and it dies when you're right in the middle of something.

I hate it when I pick up a PDA at 100% battery power, sign it out at 75%, and then walk out of TSC at 50%.

One thing that helps for getting attachments is to treat them as a necessity rather than an option. For example, when selling cameras, you could inform guests that the cameras don't come with SD cards, so they'll definitely need one. Cameras can also be quite fragile, and the best protection...

It's possible. They never bring the entire ad; it's just a small section with the particular product that they are looking for that's been ripped out of the sales paper. I don't know why they do that. Just bring the entire paper; it would save everyone some time.

I like it when... ... I help a guest and she or he is super appreciative and just can't stop thanking me. It makes me wonder what kind of crappy service they've had to suffer through. ... my store gets guest comments about how terrible another store is, because I know that we get it done and...

I once spoke with a guest who tried to return something that he bought from Walmart. It took a few minutes of talking just to get that information out of him, and when I informed him that we couldn't accept returned merchandise from Walmart, he said, "Why not? Aren't you guys all the same...

I just remembered this one run-in I had with a guest who turned out to be a Target employee. He didn't tell me his position, but I guessed ETL from his behavior. This guy starts off kind of weird. He asks me who is in charge of the department I'm in and who is overseeing it. That was a bit...

You think they would let me in if I just happened to visit Minneapolis and had my badge with me?

I'm loving this thread.