Recent content by RevLogRaven

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    Car seat trade in

    We got ours like 2 weeks ago
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    ESIM

    The Weekly Log is due by Wednesday. I was off on a Wednesday before and no one did the log so it got dinged in the system and my SD got an email about it. ESIM should get scanned into the bins within 24 hours... and if nothing is scanned into a bin for a 5 day period then your store gets on a...
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    Vendor

    Good job dealing with that. I've been lucky so far, every time I've threatened to deny an order if a problem was not taken care of then the vendor has taken care of it. I'm glad your boss backed you.
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    How do you sign out of the phone app?

    Unfortunately, I don't have the option to sign out even though I am using an older device. I guess I'll just have to let it ring and ignore it.
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    How do you sign out of the phone app?

    I can't figure out how to not be signed into the phone app. It drives me crazy having it ring all day. I only sign in when someone calls specifically for receiving. Before I would just restart the mydevice to get it to sign me out but now that doesn't work. It has started to sign me in...
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    Globalworx Tablet Issues

    I should probably call CSC and ask about it again. I did that once and they did a full reset of the tablet and that didn't fix the problem. I had called globalworx but it specifically says to call CSC in the prompts. Something is broken in their program and I need them to fix it.
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    Globalworx Tablet Issues

    Has anyone else's Vendor Tablet been giving you issues? When some of my vendors try to sign in it either just keeps processing and then times out, or the screen will go mostly black and the only way to do anything is to unplug the tablet completely. I'm not sure if I'm just having super bad...
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    2024 pilots / restructuring?

    I'll just sit in my own little corner of Receiving still not sure who my direct ETL or TL is. It has changed so many times over the years I've just stopped bothering trying to figure it out. Luckily it only ever becomes an issue during my yearly review while I'm waiting for someone to notice...
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    Too many vendors

    This 100%, I've mentioned this to a few people about how helpful it would be. I can never get ahold of certain companies so I just hope they send someone in. And it would really help with my escalation metrics, I would have no problem hitting them.
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    Too many vendors

    I hope you are refusing NECA boxes at this point if you have stuff sitting around for that long. I start refusing boxes once I get more than 5 because I've sat on boxes for over a year before I just gave up and started kicking them back. Have you tried called the NECA rep? There should be a...
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    Salvage and CRC

    There is a report for that, but I'm not sure who has access to it. I know that AP does, because my store's AP ETL will bring it up occasionally especially if the number is high. If there isn't a sticker, the store does not get credit for it. I'm not sure what happens with unstickered items. But...
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    Salvage and CRC

    They have updated processes lately and added new types of stickers that may print out. They also sent out updated posters fairly recently that show which items can be salvaged vs what needs to be put through ESIM. It wasn't especially clear before for certain items, but within the past few...
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    Time off request now through Mytime

    Another thing I wish they would do is make it so we can see how much PTO we have saved up. It is stupid that we have to go to a whole separate website to look it up.
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    How to turn off drive-up alerts on the myDevice?

    I know there used to be a trick to making them go away but I can't remember it. I've tried logging out from the Pickup app directly and making sure it was closed but the alerts are still going off.
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    UPS Strike

    I actually mentioned to my AP ETL how helpful it would be to have 3rd party vendors on Globalworx. We could actually keep them accountable then. I can call supervisors all I want but 95% of them won't actually try to fix the problem.
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