Do any other stores here get support from upper leadership when you guys fall behind? Specifically with OPU given the higher volume + Covid cases in fulfillment department
Our containers to be shipped out are generally split evenly between fed ex and ups, however when fed ex came we started to have 10x more ship alones and bigger items so we end up having twice or sometimes 3x as many pallets for fedex than ups
We have missed 430 three days straight and our SD told us we will not be slowing down with units and that we are a power store all this week so on Friday we will actually get an additional 500 units. Not to mention we are completely out of 3 different boxes and are on our last pallets for the...
Yeah we have had 2800-3000 for the last three days and next two days…. It has been awful because of staffing(store wide) + inbound. We have canceled more trucks than I can count over the last month and half working them over several days before they’re acknowledged which screws over our counts...
Yeah the last time we got support from other departments was when Covid first hit and when OPU went insane and we were t staffed to keep up with it as well as SFS. We only have 10-15% of the store cross trained in sfs and the only time we can “pull” them to help is to ask them to come in early/...
We also are so understaffed across the board at my store that everyone is struggling, to give them inbound hours would cut into our payroll without having to hand out OT to everyone lol
We are an overnight store so most peoples availablity doesn’t make them able to inbound. I’ve been working on teaching them tips and tricks(case pack #s, Understanding what DPCI is and how to read them, knowing if something might be on a transition pallet etc) for finding stuff and most of them...
I take that back… I wish they would hire / retain more for inbound because that’s what screws us over in the end…. Having to sacrifice productivity or INF because truck is consistently rolled over is a daily struggle. I try to show the ETLs how our numbers are phenomenal when we come clean on...
I wish we got support from other areas. Your open units in OPU is INSANE in that photo… are you in an area hit hard with Covid right now? Cuz we generally have - 2000-3000+ forecast units for OPU (havent met forecast and usually do around 1700-2300) and 2000+ for SFS. However we are very...
Did you guys have a slow weekend for SFS and then get slammed with a ton of units last night? That’s what happened to us so we are had an insane amount of carryover today
I’m trying to figure out how late some people were when clocking in to work but it goes by decimals… does anyone have a cheat sheet they go by? I feel bad having to ask my HR every time to do the math for me
Did anyone else have OPU batches continue to drop an hour after normal cut off time? We called CSC and they didn’t see anything weird but I’m wondering if It’s global or a store specific glitch