The push times are on the actual trailer detailed report. It's in decimal point just like our shifts so you just have to do the math like believe our 7.75 hour shift is a 7 hour 45 min shift if that makes sense. Its 1 minute per case pack and 7-10 minutes per repack since home repack could have...
On Workbench you can look up coaching templates. So for example if you were giving them direction and half of them didn't listen you can have a documented coaching conversation letting them know they are failing to follow directions (which is an actual template) and be transparent, let them know...