Recent content by susan9099

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    Guest Service No Reciept Returns ALL Returing Full Price?

    For the last several months all items have been returning full price even if in that week we are running a sale on them, has anyone else had this? We've told our AP and they said they were working on it months ago but then nothing ever changed.
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    I work at the Service Desk in a relatively busy store. How do you guys manage long lines with 15 drive ups here and 10 on the way with a small team?

    Our store director gave us wagons to use instead of carts or three tiers. And do you any suggestions of how your team communicates? Also do you find that your team gets tired of drive ups and it can be hard to keep people as designated DU because they don't want to do them anymore? How do you...
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    Drive Up and OPU process

    Our store director gave us wagons to use for drive ups, they suck. We use random scraps of cardboard to separate orders and if people have large orders they take up the entire wagon and sometimes it doesn't even all fit. We are looking for other ways to transfer orders than these wagons because...
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    I work at the Service Desk in a relatively busy store. How do you guys manage long lines with 15 drive ups here and 10 on the way with a small team?

    I have worked the service desk for around 2 years now. Recently we have been slammed as I am sure others have experienced. What kind of set ups do you guys have to make taking multiple drive ups at a time? Making sure orders aren't getting mixed up or lost? What about double honks, do you...
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