Recent content by swordfishtrombon

He does work hard when he's on the salesfloor and he definitely spends more time on the floor than my old SD. He may spend a couple of hours on the floor a day and if it's his weekend rotation he spends the whole weekend on the floor/supporting front end. But he works his 8-10 hour shifts then...

Basically the title. BTC is peak for my store, which means increased freight and a lot of new team members. On top of that one of my fellow GM TLs has covid and another is on vacation, plus our specialty ETL just quit so my ETL has been spending more time in specialty. This means sometimes I'm...

They're supposed to drive around the outside of the building, make sure red pin lock is on the trailer, no doors ajar/immediate safety concerns. Also supposed to walk the perimeter of the inside of the building and make sure there are no safety concerns before they clock in. I've been threatened...

When I first started running trucks my GM ETL had just quit and my SD got promoted so I just had ETL-HR, ETL-SS and ETL-SE. When I asked ETL-HR about perimeter pay and why I wasn't getting it she told me only my direct ETL could code me for perimeter pay and that I needed to stop submitting 15...

I normally ask for forgiveness and sell ODL clearance and discontinued bulky items at a deep discount the week before BTS sets. Anything that is leftover gets worked into the logo shop aisles since we normally set logo shop in style.

To be fair it's not your GM ETL's responsibility to take care of tech freight. It's your specialty sales ETL/TL/TM. If your store is anything like mine the GM ETL was probably tired of looking at the TVs taking up space in the backroom and did something about it. If it were me I would've told...

SD gave home and seasonal back to GM along with the hours that got reallocated to specialty for the home/seasonal change. Specialty sales ETL is/was (she's quitting) trash and has no ability to plan. Would make home/seasonal team members and team lead help out in style then expect GM to pick up...

Thanks this has been really helpful info! Regarding number 5, do you need the carton ID from the specific container that was loaded improperly or will any carton from the trailer do? I've been scanning any carton ID within eyesight just because it's easier but if there's a way to track what...

What is actually the best way to mysupport trailer issues that will actually get them resolved. I mysupport almost every trailer I receive for a few main reasons 1) no load bar 2) load bar used but the way it's placed makes it essentially useless 3) unsafe stacking - usually team lifts above...

Yeah as a general rule as a TL don't do anything you would coach a TM for doing. Would you coach a TM for clocking in and chilling in the breakroom when they weren't on a 15? Then don't do it yourself. You're an hourly employee too and you're subject to all the same purchase guidelines and break...

You sound like where I was a year ago. SD got promoted to DSD, my ETL quit and most of my fellow GM team leads either quit or got promoted, a bunch of team members quit. It was rough. There were definitely times where I felt like I was one of the only leaders in the building that cared about the...

The stuff they're sending pallets and pallet of, sure it doesn't matter. But one of my TMs used to be a TL and still has access to auditing on hands. She's fixed counts on stuff she noticed is really light (count downs) and it's made those aisles fuller and increased sales. We get a lot of...

Those departments are easy this time of year. I have the same areas of ownership except I don't have disney at my store and I also own pets, mini seasonal and plano. Biggest issue I have right now is sporting goods coming in heavy. At my store the aisles we were using for fan central we utilize...

I definitely would have pulled the TL to the side and explained how you felt about the situation. And asked them why they made that call and also let them know they were overstepping their bounds. If leaders are there to help they should be doing what you tell them, it's your process to run...

lol I told my ETL a week ago when I saw the monthly planner "hey see it recommends scheduling a TM to do pricing, SPLs and revisions specifically" She said "ok but IDK where we would pull all those hours from" and made the schedule as usual. Personally I would prefer we schedule out workload and...