Recent content by TA1381

It's not that I needed to use one at the moment, it's just that my GM Team Lead is new and has been going around and testing the GM team members about our knowledge of working on the floor. She asked me if I knew how to use the intercom and when I said no...well, you know.

So how do you use it? A special phone somewhere in the store?

Oh yeah? I'm in General Merchandise, designated business owner for sporting goods. I start off the day by doing my zone, grabbing go backs from guest services, and doing my one-for-ones, which are located in the Move app on the my device, also called a zebra. My custom block is located on the...

My Team Lead yelled at me and sent me home early for not knowing how to make an announcement on the store intercoms. I don't want to go back to work tomorrow without knowing, so how do I use it? Can I use the red phones, or is there a special phone for intercom usage?