did this happen to anyone after the card reader stops working u suspend the order when u scan the suspend slip the totals don't match it's happened a few times at my store
It's just very unsetting to get spoken to when you know you go out of your way to be nice, pack the bags the way you would pack for yourself and ask every customer if they would like to sign up for a red card.
Does it have your name on it with the complaint from the customer. I think its unfair because sometimes you have to ring up beer if a cashier is underage. If that cashier was not good the survery is under your numbers not theirs. So its going to reflect on you.